Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Norco, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Norco location today.
Location
Hours
Reviews
4.2
258 reviews
5 stars
177
4 stars
30
3 stars
9
2 stars
7
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Sergio, Leslie, and Zermeen.
Reservation Issues
Several reviews highlighted problems with reservations, including unavailability of vehicles despite prior bookings, leading to customer frustration.
Vehicle Condition
Feedback indicated mixed experiences regarding vehicle cleanliness and maintenance, with some customers reporting issues with the cars provided.
Efficiency
Customers appreciated the quick and efficient service at the rental locations, although some noted delays during peak times.
Mixed Experiences
While many had positive experiences, there were notable complaints about poor customer service and communication, particularly regarding reservation handling.
- IGIrma Garcia3 days ago5.0Staff was super helpful. When I pre selected my vehicle through the phone it was through somewhat of a call center, they offered me a Camry, when I got to enterprise all they had was a truck. They said they never had a Camry on hold for me, I was very disappointed. Tha manager right away , without hesitation started looking on his computer and said don't worry and got me a smaller SUV in less than 5 minutes. He then proceeded to go outside and was the car himself in his nice work clothes!!! Now that's customer service!! He didn't have to do that for a total stranger. He went above and beyond for me. If I could I would give him 10 stars. His staff was also very attentive and super friendly and helpful. I'd rather drive out further to get this kind of service any day. Thank you enterprise Norco for your exceptional service! I think the managers name was Edgar, Edward, it was something w an E. I was so stressed out that I had to call so many enterprises that I don't remember 😔.
- FRFrank RomanoJan 5, 20265.0Very good customer service. Sergio was very professional. Very efficient and courteous.
- MJmanjit JammuJan 5, 20265.0Professional and polite CSRs Clean cars Went above and beyond to help us.
- CGCarl GleasonDec 6, 20255.0The best service ever!
- MFmichael fernandezNov 11, 20255.0it was easy fast and the staff was very polite and helpful. I’ve used them before, but usually the circumstances are not the best because the car is in the shop but every time I’ve used them it’s been through insurance and they give me good pricing.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Norco, CA?
Enterprise Rent-A-Car in Norco offers a wide range of vehicles including rental cars, vans, and luxury cars to suit various needs.
Where is Enterprise Rent-A-Car located in Norco?
Enterprise Rent-A-Car is located at 2570 Hamner Ave, Norco, CA 92860.
What are the operating hours for Enterprise Rent-A-Car in Norco?
The Norco location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 2:00 PM, and closed on Sundays.
Does Enterprise Rent-A-Car in Norco offer airport pickup?
Yes, Enterprise Rent-A-Car in Norco offers airport pickup services for added convenience.
How can I make a reservation at the Enterprise Rent-A-Car Norco location?
You can make a reservation online at https://www.enterprise.com/en/car-rental-locations/us/ca/norco-32nr.html or by calling +1 951-273-9100.
What payment options are available at Enterprise Rent-A-Car in Norco?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa for payments.
Are there any discounts available at Enterprise Rent-A-Car in Norco?
Yes, the Norco location offers discounts for active military members.
What nearby services can I visit after renting a car from Enterprise in Norco?
You can visit nearby places like Del Taco for a quick meal, Norco Valley Dental for dental services, or Precision Chiropractic Center for chiropractic care.
How can nearby places like SilverLakes and Ken’s Sporting Goods enhance my visit to Enterprise Rent-A-Car in Norco?
After renting a car, you can enjoy recreational activities at SilverLakes or shop for outdoor gear at Ken’s Sporting Goods.
Are there local educational or professional services near Enterprise Rent-A-Car in Norco?
Yes, nearby educational and professional services include Renaissance Mind, Dr. Angie’s Place, and HC&D Architects, which might be useful if you’re in the area.