EVgo Car Charging Station

Reviews

• NE

  Nikol Ette

  Mar 5, 2024
  2.0
  I have to say having any other EV than Tesla is not a good idea with such small amount if chargers, have to wait for an hour to get a spot, the chargers are slow even the ones at 350kW due to most cars unable to take up all that charge without what Tesla calls preconditions the battery for the fast charge. Also their prices are ourragours, one may wonder if a gas car is better to have even with high gas prices, as .66 is insane. Most Tesla Superchargers charge from .16 to .45 in my area. Also every time of the day you can find cheaper option to charge and not uniformly expensive, so one can always charge at .24. Evgo also is horrible at customer service trying to push their stupid verification policies that their philippine agents use as little robots repeating the script, while we are actually paying for an outrageously expensive service, and once the car plugged in it is self explanatory and visible on their computer system what car is exactly plugged in, and whose account, especially once name and email was given. No, I am not willing to waste more time with customer service when charging. If something doesn't work I expect them to fix it and not drill me, or connect me with multiple agents who can only repeat scripts and do not solve the issues. It is an expensive service with a lot of issues, not liek the Tesla Superchargers where I never had to talk to customer service, just find one of the thousands of stations, plug in and in 35 minutes good to go. Charging stations show up on the map and say if there is by any chance a wait, how long that might be, - usually max 5 minutes. Take a look at Tesla Superchargers Evgo, and lower your price, and make more stations available, what we can use on our own, without customer service needed.
• PH

  Paul H

  Mar 7, 2023
  5.0
  Huge parking structure lots of charging stations right next to the Newport Beach public library on Avocado and Pacific Coast highway.
• JE

  Jeff Edwards

  Oct 13, 2022
  4.0
  Tried to use EV go fast charging and the system continued to attempt to verify the charge. After trying for 15 minutes, I called the telephone number on the machine and the customer service agent reset the charging unit on location and this cleared the issue.
• KK

  Keneth C (knethc)

  Aug 16, 2020
  5.0
  Its good place to charge with membership 20min 5bucks