Robertson Automotive

4.6
121 reviews

About

Auto Repair Shop
Robertson Automotive provides auto repair and car maintenance services in Newbury Park, CA.

Location

Robertson Automotive
300 Giant Oak Avenue, Newbury Park, CA
91320, United States

Hours

Reviews

4.6
121 reviews
5 stars
105
4 stars
4
3 stars
3
2 stars
1
1 star
8
  • CO
    Caleb Owens
    4 days ago
    1.0
    Very disappointed and sadly I wouldn't recommend them to anyone. In 2023 they misdiagnosed a right front wobble as an axle issue, they swapped the axle, reassured me that it was the issue. It wasn't the issue, the issue was worn ball joints on the lower control arm that I repaired the next day. I returned to get the original axle, and recently found out the axel they gave me was from another vehicle, so, I am out an OEM part and the work that was done for nothing. They took a simply repair and turned it in to a potential serious issue. I do not post this review lightly, I do not want to hurt anyone's livelihood, but I hope that they find a way to be more detailed in the work. Word of caution, ask for old parts they swapped, get a detailed breakdown of all the work they performed.
  • DF
    Davina Fernholtz
    Dec 4, 2025
    5.0
    They always provide quality service and really care about their customers. Amazing family run business with high integrity. I highly recommend them!
  • AP
    Andy P
    Nov 21, 2025
    5.0
    Diagnosed my problem in one day. Fixed it in the evening. Best pricing in ventura.
  • TV
    Tommy vo
    Nov 17, 2025
    5.0
    Robertson has very nice people and great service. We're traveling from out of town when our car started to act weird and many alerts were on at the same time. Robertson was able to quickly identify problems and work with our warranty company to get our fix covered swiftly. We highly recommend Robertson, you can trust your vehicle with them.
  • JM
    Jacob Mansour
    Aug 26, 2025
    1.0
    Took my car in for an AC issue, they scratched my rim and ripped the undershield while parking it. They then refused liability and refused to provide their insurance information -- never ever trust these people with your car. If it gets damaged while it's there they will completely deny it, even if you have video proof of them doing it.

Frequently Asked Questions About Robertson Automotive

What should I do to prepare for my service?

To prepare for your service, please ensure your vehicle is clean to allow our technicians easy access to the interior if necessary.

Do you accept insurance?

Yes, we accept insurance claims. Our team can assist you with the necessary paperwork to streamline the process.