Very disappointed and sadly I wouldn't recommend them to anyone. In 2023 they misdiagnosed a right front wobble as an axle issue, they swapped the axle, reassured me that it was the issue. It wasn't the issue, the issue was worn ball joints on the lower control arm that I repaired the next day. I returned to get the original axle, and recently found out the axel they gave me was from another vehicle, so, I am out an OEM part and the work that was done for nothing. They took a simply repair and turned it in to a potential serious issue. I do not post this review lightly, I do not want to hurt anyone's livelihood, but I hope that they find a way to be more detailed in the work. Word of caution, ask for old parts they swapped, get a detailed breakdown of all the work they performed.
DF
Davina Fernholtz
Dec 4, 2025
5.0
They always provide quality service and really care about their customers. Amazing family run business with high integrity. I highly recommend them!
AP
Andy P
Nov 21, 2025
5.0
Diagnosed my problem in one day. Fixed it in the evening. Best pricing in ventura.
TV
Tommy vo
Nov 17, 2025
5.0
Robertson has very nice people and great service. We're traveling from out of town when our car started to act weird and many alerts were on at the same time. Robertson was able to quickly identify problems and work with our warranty company to get our fix covered swiftly. We highly recommend Robertson, you can trust your vehicle with them.
JM
Jacob Mansour
Aug 26, 2025
1.0
Took my car in for an AC issue, they scratched my rim and ripped the undershield while parking it. They then refused liability and refused to provide their insurance information -- never ever trust these people with your car.
If it gets damaged while it's there they will completely deny it, even if you have video proof of them doing it.
Frequently Asked Questions About Robertson Automotive
What should I do to prepare for my service?
To prepare for your service, please ensure your vehicle is clean to allow our technicians easy access to the interior if necessary.
Do you accept insurance?
Yes, we accept insurance claims. Our team can assist you with the necessary paperwork to streamline the process.
How much does it cost for an estimate/diagnostics?
We provide complimentary estimates and diagnostic services at no cost to our customers.
What services does Robertson Automotive offer?
Robertson Automotive offers auto maintenance, engine service, heating and A/C services, electrical services, exhaust services, auto alignment, and transmission services.
Where is Robertson Automotive located?
Robertson Automotive is located at 300 Giant Oak Ave #D, Newbury Park, CA 91320, USA.
What are the business hours of Robertson Automotive?
Robertson Automotive is open Monday to Friday from 7:30 AM to 5:30 PM, and on Saturdays from 7:30 AM to 2:00 PM. It is closed on Sundays.
How can I contact Robertson Automotive?
You can contact Robertson Automotive by phone at +1 805-259-4051 or +1 805-499-9934, or via email at robertsonautomotive2017@gmail.com.
Does Robertson Automotive accept credit card payments?
Yes, Robertson Automotive accepts American Express, Discover, Mastercard, and Visa, as well as cash and checks.
Does Robertson Automotive provide services in multiple languages?
Yes, services are available in both English and Spanish.
Can I get a free diagnostic at Robertson Automotive?
Yes, Robertson Automotive offers free diagnostics; you can call them to schedule this service.
Are there any martial arts clubs near Robertson Automotive?
Yes, Jacob Flame's Tang Soo Do University, a karate and martial arts club, is located nearby and could be a good place to visit before or after your automotive service.
What automotive repair options are available near Robertson Automotive?
Nearby options include Giant Oak Automotive and Bender's Automotive, both offering repair services if you need alternative or additional automotive support.
Are there nearby recreational spots close to Robertson Automotive?
Yes, customers can visit NextGen Video Game Arcade for entertainment or Cronies Sports Grill for a meal or drink after their appointment.