Robertson Automotive

Reviews

• CO

  Caleb Owens

  Jan 9, 2026
  1.0
  Very disappointed and sadly I wouldn't recommend them to anyone. In 2023 they misdiagnosed a right front wobble as an axle issue, they swapped the axle, reassured me that it was the issue. It wasn't the issue, the issue was worn ball joints on the lower control arm that I repaired the next day. I returned to get the original axle, and recently found out the axel they gave me was from another vehicle, so, I am out an OEM part and the work that was done for nothing. They took a simply repair and turned it in to a potential serious issue. I do not post this review lightly, I do not want to hurt anyone's livelihood, but I hope that they find a way to be more detailed in the work. Word of caution, ask for old parts they swapped, get a detailed breakdown of all the work they performed. This is in response. in 23 your mechanic was "certain" it was the axel, I was skeptical but trusted. I drove the car away with the problem still obviously present. I called, he said that he didn't notice any wobble after the axel replacement. Either he was lying, or didn't drive the car. The next day I pulled the lower control arm with the bad ball joint, returned to show him, he had no response. I asked for the OEM axel, he pointed to one in a bin, I took it. I did not want you to do any further work on the car, so I left the axel in it. 2.5 years later, I am doing service on the car, new control arms etc, good time to put back in the OEM axel, well turns out it wasn't the correct axle, hence, you lied to me again, or just didn't pay attention. Either way a major disappointment and shows me you lack attention to detail, organization, and sincerity. You lost a loyal customer and the several others I recommended. Please take this review seriously, I hope you work to improve.
• DF

  Davina Fernholtz

  Dec 4, 2025
  5.0
  They always provide quality service and really care about their customers. Amazing family run business with high integrity. I highly recommend them!
• AP

  Andy P

  Nov 21, 2025
  5.0
  Diagnosed my problem in one day. Fixed it in the evening. Best pricing in ventura.
• TV

  Tommy vo

  Nov 17, 2025
  5.0
  Robertson has very nice people and great service. We're traveling from out of town when our car started to act weird and many alerts were on at the same time. Robertson was able to quickly identify problems and work with our warranty company to get our fix covered swiftly. We highly recommend Robertson, you can trust your vehicle with them.

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