Need a rental car in National City, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Chula Vista National City location today.
Feedback on customer service is mixed; while many praised friendly and helpful staff, several reviews highlighted unprofessional behavior and long wait times.
Reservation Issues
Numerous customers reported problems with vehicle availability, including not receiving the reserved car and being charged incorrectly.
Efficiency
While some customers experienced quick service, others noted long wait times and understaffing, particularly during busy periods.
Cleanliness and Vehicle Quality
Many reviews mentioned that vehicles were clean and well-maintained, contributing positively to the rental experience.
JA
Jessica Arguelles
Jan 6, 2026
1.0
They placed Apple Airtags in their vehicles tracking and monitoring movements without renters knowledge or consent. It is against California Penal Code § 637.7 — Electronic tracking devices, California Penal Code § 646.9 — Stalking, California Civil Code § 1708.8 — Invasion of privacy, California Constitution, Article I, Section 1 — Right to privacy.
ST
SD Electric T
Jan 5, 2026
5.0
I had a great experience renting a truck with this company. From the moment I arrived, the staff treated me with professionalism and made the entire process quick and easy. The vehicle was clean, well‑maintained, and exactly what I needed for my trip. There were no surprises, no hidden fees, and everything they explained at the counter matched what I experienced during the rental.
The pickup was smooth, the truck performed perfectly, and the return process was just as simple. It’s clear that they take pride in keeping their vehicles in good condition and providing good customer service. I felt comfortable and confident throughout the entire rental. I would definitely rent from them again and recommend them to anyone looking for a reliable and hassle‑free rental experience.
SM
Southbay Mike
Dec 13, 2025
1.0
Was only 1.5 hrs after rental time called to say I was coming late and they gave my car away
Absolutely unprofessional horrible customer service service ! Never using this branch
AG
Adrian Gonzo
Dec 4, 2025
1.0
Had a bad experience renting out a vehicle this past week. Was told we were able to bring the car within the 24hrs of renting it out & not getting charged for a second day. We got charged for a second day & we’re not able to get our full deposit back. Very disappointed in the staff for not telling us full details & just trying to get us out with a vehicle.
WH
Warren Hill
Dec 4, 2025
5.0
Never spent more than 30 min in the building. Service was quick and everyone was kind and considerate.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in National City, CA?
Enterprise Rent-A-Car in National City offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options to suit your needs.
What are the business hours for Enterprise Rent-A-Car at 3000 National City Blvd?
The location is open Monday through Friday from 8:00 AM to 6:00 PM, and on Saturday and Sunday from 9:00 AM to 2:00 PM.
How can I make a reservation with Enterprise Rent-A-Car in National City?
You can reserve your rental car online through their website at https://www.enterprise.com/en/car-rental-locations/us/ca/chula-vista-national-city-3242.html or by calling +1 619-691-1191.
Does Enterprise Rent-A-Car in National City accept credit cards?
Yes, they accept American Express, Discover, Mastercard, Visa, as well as cash and check payments.
Are there any discounts available at Enterprise Rent-A-Car for military members?
Yes, Enterprise Rent-A-Car offers discounts for active military members.
What is the contact number for the Enterprise Rent-A-Car branch in National City?
You can contact Enterprise Rent-A-Car at +1 619-691-1191.
What nearby automotive services are available around Enterprise Rent-A-Car in National City?
Nearby automotive services include Crash Champions Collision Repair, Service King Collision National City Boulevard, and Frank Auto Service & Tires, which can be helpful for vehicle repairs or maintenance.
Are there any nearby dining options close to Enterprise Rent-A-Car in National City?
Yes, Denny’s Restaurant is located nearby, offering a convenient place for breakfast or a meal before or after your car rental visit.
Is there a nearby dealer or supplier if I need automotive parts near Enterprise Rent-A-Car?
Mighty Auto Parts is a local auto parts and supply store close by, useful if you require automotive parts or accessories.
How can the nearby places around Enterprise Rent-A-Car assist customers using rental services?
Customers can benefit from nearby services such as auto body shops for repairs, dealerships for purchasing or servicing vehicles, and restaurants like Denny’s for dining, making their rental experience more convenient and enjoyable.