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Enterprise Rent-A-Car

4.0
(330 reviews)

Business Details

230 Soscol Avenue, Napa, CA
94559, United States
(707) 253-8000
https://www.enterprise.com/en/car-rental/locations/us/ca/napa-2320.html

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Napa, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Napa location today.

Location

Enterprise Rent-A-Car
230 Soscol Avenue, Napa, CA
94559, United States

Hours

Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday9:00 AM - 2:00 PM
SundayClosed

Reviews

4.0
330 reviews
5 stars
210
4 stars
32
3 stars
16
2 stars
8
1 star
64
  • GB
    greg belknap
    Apr 28, 2026
    1.0
    The worst rental experience I've ever had. The size vehicle I reserved was not available. I was given the next larger vehicle, but then was built for it when it was a convenience to enterprise not to me. The car was also given to me with Rotten spilt milk in it. The vehicle stunk the entire time that I had it. Pointed this out upon return and nothing was done about it
  • EA
    Elaine Levin Anderson
    Apr 22, 2026
    2.0
    My rating is only for the Napa Enterprise location. My experience with the other locations has been very positive. The Napa location is always understaffed and is a busy location. Because of this the wait is long and you are in a stuffy room with many people. Unfortunately, for us their location means I will unhappily use this location again. It is very disheartening to start a vacation at the Napa location . I would advise given a choice do not use this location.
  • SR
    Stephen Rouse
    Apr 14, 2026
    1.0
    Rented a car, they made a mistake with the card details, never told me about it. Car was dropped off. Have been sitting outside of a bodyshop on the side of the highway, freezing for 2 hours this morning, nobody is answering the phone. Never renting from Enterprise again.
  • DZ
    D Z
    Apr 9, 2026
    5.0
    Everything was amazing. Katie was extremely kind and efficient! I'll recommend this office for my guests who visit Napa!
  • RW
    Rob Wiley
    Mar 27, 2026
    1.0
    Call this place and speak with someone at the desk (option 4, then 2) and you'll quickly learn why there are so many one-star reviews complaining about Kylie. After two phone interactions with her, we canceled a $1000 rental and went with Hertz, where the team treated us like customers, not inconveniences. Even by today's low service standards, Enterprise Napa does not hit the mark, and I'm guessing they mainly rely on insurance rentals and don't really care anything about customer service. If you can, go elsewhere.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Napa, CA?

You can rent a wide range of vehicles including cars, vans, luxury cars, and trucks at Enterprise Rent-A-Car in Napa.

What are the operating hours of Enterprise Rent-A-Car in Napa?

Enterprise Rent-A-Car is open Monday to Friday from 8 AM to 6 PM, Saturday from 9 AM to 2 PM, and is closed on Sundays.

Brand Certified Facts from Enterprise Rent-A-Car

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Certified May 03, 2026Yext Knowledge Graph
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