Get back on the road confidently with Intoxalock, the trusted Ignition Interlock Device (IID) provider of Napa, California and the no. 1 interlock device brand in the U.S.. Located in the Napa neighborhood at 645 Soscol Avenue, we offer fast and affordable court-approved IID installation, calibration, and removal services. Our certified technicians ensure a smooth, stress-free experience while helping you stay compliant with California interlock laws. With 24/7 customer support, Intoxalock makes the process easy for drivers to regain their licenses after a DUI. Visit us in CA near you or call our state specialists to schedule your car breathalyzer installation and get back on the road safely!
Repeated issues with the device has caused lockouts and Intoxalock agreed to cover towing cost and reimbursement They lied and deceived me after the fact and still never reimbursed me over $400 even after their device was shown to be defective and had to be replaced.
Isaias promptly called and took care of the issue immediately and was supremely helpful. My 1 star became a 5 star easily
TT
Tim
Mar 12, 2025
5.0
Absolutely great took his time explaining everything I needed to do
TM
Trey Mcnorton
May 30, 2024
5.0
Had a great experience with Paul he was a very committed agent to getting the right interlock services for what suit me best and was super helpful with questions I had making this all a much easier process to go through in a difficult time
Frequently Asked Questions About Intoxalock Ignition Interlock
How does an interlock device work?
An ignition interlock device (IID) is a small breathalyzer installed in your vehicle to prevent it from starting if alcohol is detected on your breath. Before driving, you'll blow into the device. If your breath alcohol concentration (BrAC) is below the programmed limit, the car starts. Periodic retests occur during your trip to ensure continued compliance. To read more on Intoxalock, you can read our ignition interlock device guide.
What is the cost of an ignition interlock device?
The installation of an ignition interlock device, often called a car breathalyzer, typically costs between $70 and $150. This one-time fee is paid at the start of your lease and covers the service center's labor to install the device in your vehicle. Payment is made directly to the service center at the time of installation. For more on cost breakdowns, you can read our cost of ignition interlock device guide.
How do I use my interlock device?
Using an IID is simple. To start your vehicle, blow into the device as directed. If the device detects no alcohol, your car will start. You may be prompted for "rolling retests" while driving, where you’ll blow into the device again to confirm compliance. How-to videos are also available on the Intoxalock mobile app.
Where do I get an ignition interlock device?
Ignition interlock devices can be installed at certified service centers nationwide. Intoxalock offers a convenient network of locations and helps you schedule an installation appointment near you. Visit our Intoxalock locations page or call us to find the nearest service center and begin the installation process.
How long will my installation take?
Installing an ignition interlock device typically takes 1-2 hours, depending on your vehicle type. Certified technicians ensure the device is properly installed and provide you with training on how to use it. Contact Intoxalock for an appointment and an accurate time estimate for your installation.
What happens if I fail a breath test on my ignition interlock device?
If you fail a breath test, your vehicle will not start, and the device will log the event. Depending on your state’s regulations, multiple failed tests may trigger additional penalties, such as lockouts or reporting to your monitoring authority. Intoxalock devices allow you to retest after a short wait if alcohol is no longer detected. Always follow your state’s guidelines to remain compliant.
Can I install an ignition interlock device in a vehicle I don’t own?
Yes, in most cases, you can install an ignition interlock device in a vehicle you regularly drive, even if you’re not the registered owner. However, the vehicle owner must provide consent for the installation. Intoxalock works with you and the owner to ensure compliance with state regulations and the successful setup of the device.
What should I do if my ignition interlock device locks me out?
If your ignition interlock device locks you out, it’s usually due to missed tests, failed tests, or state-specific requirements. Intoxalock offers a simple lockout override process in most cases to help you get back on the road quickly. Contact Intoxalock customer support for assistance and to understand the steps needed to resolve the issue.
What services does Intoxalock Ignition Interlock offer in Napa, CA?
Intoxalock provides installation, calibration, and removal services for ignition interlock devices (IIDs) to help you comply with state laws and get back on the road safely.
How does an ignition interlock device work?
An ignition interlock device requires you to blow into it before starting your vehicle. If no alcohol is detected, your car will start. Periodic retests during driving ensure ongoing compliance.
What are the typical costs for installing an ignition interlock device?
Installation usually costs between $70 and $150 as a one-time fee paid at the start of your device lease, covering labor at the service center.
Where is the Intoxalock Ignition Interlock service center located in Napa?
The Napa service center is at 645 Soscol Avenue, Napa, CA 94559, offering certified technician installation and customer support.
What are the business hours for the Napa Intoxalock location?
The Napa location is open Monday through Saturday from 9:00 AM to 6:00 PM and closed on Sundays. Online customer support is available 24/7.
Can I schedule an appointment online or through an app?
Yes, Intoxalock offers the Intoxalock Mobile app, which provides how-to videos and scheduling options. You can also call the center for assistance.
Which payment methods are accepted at Intoxalock Napa?
Payments can be made by American Express, Discover, Mastercard, Visa, check, and financing options are also available.
Are there other ignition interlock providers near Intoxalock Napa?
Yes, nearby providers include Smart Start Ignition Interlock and Low Cost Ignition Interlock, which also offer automotive services in the area.
What nearby automotive services can customers access around Intoxalock Napa?
Nearby options include Soscol Auto Body for repairs, Quick Smog + DMV Services for emissions inspections, and Auto City Napa for automotive needs, making it convenient to manage various vehicle requirements in one trip.
What points of interest are near the Intoxalock Napa location for visitors or customers?
Customers can visit the Napa Valley Railroad Co. for travel experiences or the Napa Valley Culinary Arts Center for events and concerts before or after their appointment.