Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Napa #5515 in Napa, CA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Napa, CA or call us at (707) 257-3822.
Customer experiences with staff are mixed; while some employees are praised for being helpful and knowledgeable, others are reported as rude or dismissive.
Customer Service
There are numerous positive mentions of excellent customer service, particularly from specific employees, but also significant complaints about poor service and unprofessional behavior from some staff.
Inventory Issues
Several customers noted that the store often lacks basic items or has low inventory, leading to frustration.
Convenience
The location is frequently described as convenient, making it easy for customers to access the store.
AV
Alyssa Vicario
Feb 5, 2026
1.0
This location is very convenient, and I initially felt optimistic about purchasing an engine oil filter. Unfortunately, my experience with the staff specifically the sales associate, Stephanie. It was very disappointing.
Upon arrival, she was unhelpful, short with her responses, and dismissive in both tone and demeanor. Her directions to the items I was looking for were vague, requiring me to ask multiple follow-up questions just to get basic information. It wasn’t until I asked for her name that her demeanor noticeably changed.
A positive transaction requires effort from both parties. Building a respectful and helpful relationship between a customer and as a sales associate should be a priority, and in this case, it was not. Very disappointed.
TT
Texan 4x4 Texans
Jan 10, 2026
5.0
I always find everything i need for my car. The staff is very helpful!
LL
Lauri Ticknor Little
Dec 26, 2025
5.0
Super helpful and efficient
JY
John Ybarra
Oct 28, 2025
3.0
Conveniently located, but not al staff members are helpful. A female worker was very short and rude when I asked for assistance. I will not return to this store ...
DB
Da Boat
Feb 17, 2019
5.0
Very helpful staff that didn't make me feel like an idiot.
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in Napa?
AutoZone Napa #5515 is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 7:30 AM to 9:00 PM.
Does AutoZone Auto Parts offer pickup and delivery services?
Yes, the store offers in-store pickup, curbside pickup, and same-day delivery services for customers' convenience.
Where is AutoZone Auto Parts located in Napa?
AutoZone Napa #5515 is located at 698 Lincoln Ave, Napa, CA 94558, USA.
What types of automotive products does AutoZone Napa carry?
They stock a variety of automotive replacement parts including brake pads, car batteries, car accessories, and aftermarket automobile parts from brands like Duralast, Bosch, and Valvoline.
How can I contact AutoZone Auto Parts in Napa?
You can call them at (707) 257-3822 or email customer.service@autozone.com for assistance.
Does AutoZone Auto Parts have a social media presence?
Yes, you can find them on Facebook at AutoZoneNapaCA and on Twitter with the handle @autozone.
Are there automotive repair shops near AutoZone Napa?
Yes, nearby automotive repair shops include B&G Tire and Lincoln Avenue Smog, which could be convenient for additional vehicle services after purchasing parts from AutoZone.
Where can I get gas or oil changes near AutoZone Napa?
Chevron and ExtraMile gas stations are nearby, offering convenience for fueling or oil changes when visiting AutoZone for automotive parts.
Are there dining options close to AutoZone Napa?
Yes, nearby restaurants include Subway, Round Table Pizza, Taj Grill Indian Cuisine, and Bistro del Valle food truck, offering a variety of meals before or after your visit.
What other services are available near AutoZone Napa?
Nearby services include Walmart Pharmacy for health needs, Napa Treehouse Preschool & Daycare, FedEx Office Print & Ship Center, and Bliss Nail Spa for beauty services.
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