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AutoZone Auto Parts

4.2
(268 reviews)

Business Details

698 Lincoln Ave, Napa, CA
94558, United States
(707) 257-3822
https://www.autozone.com/locations/ca/napa/698-lincoln-ave.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Napa #5515 in Napa, CA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Napa, CA or call us at (707) 257-3822.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
698 Lincoln Ave, Napa, CA
94558, United States

Hours

Reviews

4.2
268 reviews
5 stars
166
4 stars
45
3 stars
32
2 stars
6
1 star
19

What are people saying?

AI-generated from recent customer reviews

Staff Helpfulness

Customer experiences with staff are mixed; while some employees are praised for being helpful and knowledgeable, others are reported as rude or dismissive.

Customer Service

There are numerous positive mentions of excellent customer service, particularly from specific employees, but also significant complaints about poor service and unprofessional behavior from some staff.

Inventory Issues

Several customers noted that the store often lacks basic items or has low inventory, leading to frustration.

Convenience

The location is frequently described as convenient, making it easy for customers to access the store.
  • AV
    Alyssa Vicario
    Feb 5, 2026
    1.0
    This location is very convenient, and I initially felt optimistic about purchasing an engine oil filter. Unfortunately, my experience with the staff specifically the sales associate, Stephanie. It was very disappointing. Upon arrival, she was unhelpful, short with her responses, and dismissive in both tone and demeanor. Her directions to the items I was looking for were vague, requiring me to ask multiple follow-up questions just to get basic information. It wasn’t until I asked for her name that her demeanor noticeably changed. A positive transaction requires effort from both parties. Building a respectful and helpful relationship between a customer and as a sales associate should be a priority, and in this case, it was not. Very disappointed.
  • TT
    Texan 4x4 Texans
    Jan 10, 2026
    5.0
    I always find everything i need for my car. The staff is very helpful!
  • LL
    Lauri Ticknor Little
    Dec 26, 2025
    5.0
    Super helpful and efficient
  • JY
    John Ybarra
    Oct 28, 2025
    3.0
    Conveniently located, but not al staff members are helpful. A female worker was very short and rude when I asked for assistance. I will not return to this store ...
  • DB
    Da Boat
    Feb 17, 2019
    5.0
    Very helpful staff that didn't make me feel like an idiot.

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Napa?

AutoZone Napa #5515 is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 7:30 AM to 9:00 PM.

Does AutoZone Auto Parts offer pickup and delivery services?

Yes, the store offers in-store pickup, curbside pickup, and same-day delivery services for customers' convenience.

Brand Certified Facts from AutoZone Auto Parts

This information is certified by AutoZone Auto Parts and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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