10/10 experience!! highly recommend!! the wash on my car was pretty thorough, no spots left behind and the vacuums are strong!! customer service was amazing too!! the associate that helped me, Freya, was super sweet and helpful!! she was very patient and polite when i asked questions :)
Love this place! Freya was incredibly helpful getting my new car added to my account and was patient with me when deciding what cleaning products I wanted to buy. They have FANTASTIC prices on their cleaning products btw like 50% off normal cost. I bought 10 lol thanks guys!
AQ
Albert Quiroz
Apr 18, 2026
My two locations are in Perris and Murrieta Ca. Is it possible to either redirect or lower the air pressure on the way out? It literally makes metal crumpling sound on the way out. I feel this would make the experience much better and reduce liability of damaging any cars. I can’t be the first person to complain about this, it’s at the point of looking for a competitor to do business with.
JT
Jamie Tilley
Apr 17, 2026
Took my new BMW on 3/20/26 to Quick Quack car wash (1st time visit) just to get my rims chewed up. After spending time wiping my car down, I noticed my rims had been damaged on the left side, both front and rear in the same exact spot from either the track or wheel shine spray. I reported the incident and a claim was filed. I was told I would receive some type of response within 72 hours after investigating the footage, but heard nothing! I called the customer service number and they said it would be escalated up the chain, another 3-5 days of waiting. The general manager, Mario, and the regional manager, Sam, never once reached out. I stopped by the store 2 more times hoping to speak to Mario or to get some type of response but still nothing, no phone calls or emails even though I left my info. Then finally today (4/16), after waiting almost a month I get an auto generated email stating they declined the claim and found no fault! I haven’t seen any proof of video footage as I was told or heard from the manager. Yet they declined the claim. Needless to say, I’ll be filing a civil suit and making sure no one visits this store again.
Do not go to any Quick Quack, their customer service is absolutely lacking, there’s no accountability and they do not care about you or your vehicle.
EG
Ekolu Garcia
Apr 8, 2026
I visited Quick Quack after signing up for the Ceramic membership the other day and I had a very smooth, friendly experience. Ms. Giselle was especially courteous and informative with my questions about the membership.
Even though I visited towards the last hour that they were closed, everyone still showed me exceptional customer service and I’m very pleased with the location; it’s right next to both my workplaces!
The wash is pretty great as well, no noticeable scratches or dings on my car!