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Jiffy Lube

4.2
(281 reviews)

Business Details

(650) 965-2582
https://www.jiffylube.com/locations/ca/mountain-view/2342

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in MOUNTAIN VIEW. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
1141 W El Camino Real, Mountain View, CA
94040, United States

Hours

Reviews

4.2
281 reviews
5 stars
189
4 stars
36
3 stars
10
2 stars
11
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many praised the friendly and efficient staff, others reported dismissive behavior and poor handling of complaints.

Service Quality

Several customers experienced issues with the quality of service, including careless handling of vehicles and incorrect fluid usage, leading to dissatisfaction.

Speed of Service

While many reviews highlighted quick service, several customers noted long wait times and inefficiencies during their visits.

Pricing

Customers appreciated competitive pricing, but some felt that upselling and high charges for certain services were problematic.
  • II
    Inna
    Feb 2, 2026
    1.0
    For how they treat customers.
  • SS
    Sasha
    Feb 2, 2026
    1.0
    They ignore customers. terrible service. Because of this, you lost a regular customer.
  • TJ
    Tan JiaWei
    Jan 31, 2026
    1.0
    I’ve had repeated bad experiences with Jiffy Lube at two different locations. In 2025, the Palo Alto El Camino Real location cracked my windshield during a wiper replacement, costing me two full days to get it replaced and recalibrated. In January 2026, the Mountain View El Camino Real location smeared grease all over my leather driver’s seat, armrest, and steering wheel. Staff were dismissive, and the seat was left discolored after cleaning. Only after I insisted on filing a complaint did a manager offer reimbursement for professional cleaning. Careless handling of vehicles and poor accountability. I would not recommend Jiffy Lube.
  • MS
    Maureen Sugarman
    Jan 24, 2026
    5.0
    Continue to be impressed by the friendly, efficient and professional service I receive at this Jiffy Lube location!
  • BF
    Brittni Fleming
    Jan 18, 2026
    5.0
    Great service! Hard working team dropped in from out of town for a quick oil change and engine filter swap! John!!!!! Alexander and Alex are a great car mechanic team. I noticed they work really well together everybody’s really friendly. They’re efficient quick and fast. Thank you for the great service.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service

Brand Certified Facts from Jiffy Lube

This information is certified by Jiffy Lube and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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