Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Mountain View, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Mountain View location today.
Location
Hours
Reviews
4.1
452 reviews
5 stars
278
4 stars
70
3 stars
28
2 stars
17
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Douglas, Marcos, and Shelly.
Reservation Issues
Several reviews highlighted problems with reservations, including cars not being available despite confirmations, leading to frustration among customers.
Vehicle Condition
Feedback varied on vehicle cleanliness and condition, with some customers receiving well-maintained cars while others reported receiving dirty or damaged vehicles.
Efficiency
While some customers experienced quick and efficient service, others reported long wait times and understaffing, particularly during peak hours.
Mixed Experiences
Overall, experiences were mixed, with some customers expressing satisfaction and loyalty, while others had negative encounters that led to strong dissatisfaction.
- RSRandy Scott5 days ago5.0The workers here are very professional Will helped us out. He made sure we were happy and made sure everything went smoothly Thank you.
- CBChino Barcelos6 days ago4.0Salvador was extremely helpful and highly knowledgeable. He clearly explained all aspects of the car rental process and policies, and his positive attitude made the experience seamless. I have been an Enterprise client for many years and will absolutely continue to return. Thank you for the outstanding service.
- APAli PoonjaJan 4, 20265.0Really exceptional service from Salvador - went out of his way to help and provided exceptional service. Highly recommend reaching out to him for your next car rental!
- MLMichael LawDec 27, 20251.0Booked a luxury car (BMW or Audi expected) and was given a filthy Mitsubishi Mirage instead. On top of that, the car had a serious alignment issue and wouldn’t drive straight. Completely unacceptable and it’s not safe. Very disappointed with this store.
- KOKathy ODec 23, 20255.0Will is great, polite and knowledgeable of car, efficient get the car ready. Sal called and confirmed the reservation referred by Progressive insurance.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Mountain View, CA?
Enterprise Rent-A-Car is located at 891 E El Camino Real, Mountain View, CA 94040, US.
What are the business hours for Enterprise Rent-A-Car in Mountain View?
Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What types of vehicles does Enterprise Rent-A-Car offer at the Mountain View location?
They offer a wide range of vehicles including rental cars, vans, and luxury cars with flexible rental options.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in Mountain View?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/ca/mountain-view-2339.html or by calling +1 650-967-6800.
What payment methods does Enterprise Rent-A-Car accept?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
Does Enterprise Rent-A-Car in Mountain View offer any special discounts?
Yes, this location offers discounts for active military personnel.
Is Enterprise Rent-A-Car owned by women at the Mountain View location?
Yes, this Enterprise Rent-A-Car location is owned by women.
What nearby dining options are available close to Enterprise Rent-A-Car in Mountain View?
Nearby restaurants include Aroma House and Bombay Express, providing great options to enjoy a meal before or after renting a car.
Are there any nearby automotive services near Enterprise Rent-A-Car in Mountain View?
Yes, nearby automotive services include Firestone Complete Auto Care, Quik Smog, Speed Oil Change Center, Oil Changers, and Wheel Works for vehicle maintenance and repairs.
What nearby facilities could be convenient for customers picking up a rental car at Enterprise?
Customers can find nearby places like Anabolic Health for medical needs, Labcorp for lab testing, and Oakwood Apartments for accommodations during their visit.