Business Details
About
Tire ShopBrake ShopOil Change Service StationAuto Repair Shop
Point S Tire is your local tire and auto expert on everything tire and service-related. From tires to brakes, we have you covered. Stop in today to find the tire that is right for you at the right price. Life has its stresses, but worrying about your vehicle shouldn’t be one of them. Shop online and book your appointment today. No Stress with Point S.
Details
- DeliveryNot available
- Credit cardAvailable
- Cash onlyNot available
- Curbside pickupNot available
Location
Point S Mt. Shasta
811 North Mount Shasta Boulevard, Mount Shasta, CA
96067, United States
Hours
Reviews
4.1
238 reviews
5 stars
158
4 stars
24
3 stars
7
2 stars
8
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised the staff for being friendly and helpful, while others reported rude and unprofessional behavior.
Pricing
Customers frequently mentioned high prices and perceived overcharging, with some expressing dissatisfaction with the value for services rendered.
Service Quality
While some customers had positive experiences with quick and effective service, others reported poor diagnostics and incomplete work.
Communication Issues
Numerous reviews highlighted poor communication, including lack of updates and conflicting information from staff.
- JSJerome S4 days ago2.0I used to do business with Point S tire, but I'll try to avoid them now. I brought in two wheels for a simple mount and balance. I was charged $91.40 (not even including their $20.00 tire disposal fee) and had to wait a good 6.5 hours. That’s extremely expensive and unreasonable for a basic job that normally takes under an hour and usually runs 2/3 of what they charge.
- BABon AckerDec 19, 20255.0Are you kidding me your prices are over the moon ... Bye
- MSMichael SteinhausNov 17, 20251.0They refused to replace a blown tire on my Subaru demanding to replace all four, even though I only needed one temporarily for ~200 miles to get to a Discount Tire and have the warranty-covered tires story sorted out. As a result, I had to limp an additional 60+ miles on the donut spare to Redding -- where I got the tire promptly replaced in a user-friendly tire shop.
- MCmelissa clarkNov 5, 20255.0We had a flat, they were super busy and still got us in right away to keep us moving. Integrity, humility, great customer service and their mechanics were speedy and accurate. 10/10, Ty for keeping us safe on our journey! They even checked our other tires to be sure we were all set and safe for the remaining travels.
- CBChris BallOct 23, 20251.0If there were an option for less than 1 star I would select it. Poor communication, unprofessional customer service, left truck for the day for a scheduled 11 am appt.....checked back in at 3:30 to check status as they had called at 11 and said they were a little behind. Not a problem as I worked untill 4 but found that my truck had yet to be done (alignment/sensors/rotation) and they were hurrying to get it done. Came to shop 4 to find truck STILL sitting in parking lot...confusion amongst employees as to what was going on, work not completed (only sensors had been done and wheels put back in original position without rotation) and I was handed keys and told sorry...have to reschedule. Will NOT be back or recommend this location to anyone. Management blamed employees (very unprofessional) and overall customer service and communication were the worst I have ever experienced. This place is a joke and 110% DO NOT RECOMMEND!!
Frequently Asked Questions About Point S Mt. Shasta
What services does Point S Mt. Shasta offer?
Point S Mt. Shasta provides tire sales, brake services, oil changes, and general auto repair services to keep your vehicle running smoothly.
Where is Point S Mt. Shasta located?
Point S Mt. Shasta is located at 811 North Mount Shasta Boulevard, Mount Shasta, CA 96067, United States.
What are the business hours of Point S Mt. Shasta?
They are open Monday through Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 2:00 PM, and closed on Sundays.
Does Point S Mt. Shasta accept credit card payments?
Yes, Point S Mt. Shasta accepts credit card payments for your convenience.
Is Point S Mt. Shasta wheelchair accessible?
Yes, the facility has a wheelchair accessible entrance, parking, and restroom to ensure accessibility for all customers.
Can I book a service appointment online at Point S Mt. Shasta?
Yes, you can shop for tires and book your appointment online through their website for a no-stress experience.
Does Point S Mt. Shasta provide onsite auto repair services?
Yes, they offer onsite services including tire installation, brakes, oil changes, and general auto repairs by professional mechanics.
What nearby places can I visit before or after my appointment at Point S Mt. Shasta?
You can visit the Lemurian Vortex for tours and spiritual experiences, Trinity Cafe for a meal, or Alpenrose Cottage if you need nearby lodging options.
How can I find medical services near Point S Mt. Shasta?
Nearby medical services include Mercy Medical Center Mt. Shasta, Emergency Room at Mercy Medical Center, and Mercy Therapy Services, all close by for any health needs.
Are there any food or dining options near Point S Mt. Shasta?
Yes, Coppertops Truck Village offers food truck dining nearby, and Trinity Cafe provides a restaurant option close to Point S Mt. Shasta.