Jiffy Lube

3.6
198 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in MORENO VALLEY. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Details

  • Requires appointmentNot available

Location

Jiffy Lube
12300 Heacock St, Moreno Valley, CA
92557, United States

Hours

Reviews

3.6
198 reviews
5 stars
99
4 stars
25
3 stars
15
2 stars
7
1 star
52

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some experiencing excellent service while others faced issues like oil leaks and unprofessional behavior.

Pricing Issues

Many customers found the pricing to be high and felt misled by initial quotes, with several mentioning better deals at competitors.

Customer Service

Feedback on customer service was mixed; some praised the staff's friendliness and professionalism, while others reported rudeness and lack of attention.

Efficiency

While some reviews highlighted quick service, others noted long wait times and inefficiencies in the process.
  • DM
    Denisse Martinez
    Jan 1, 2026
    2.0
    The service was very slow, the customer service was not welcoming. No communication. They told me to give them 20 minutes its past 40 minutes. Another customer was waiting 1 hour when they had told them 20 mi uses as well.
  • NN
    Nicholas Nichols
    Nov 3, 2025
    1.0
    In the process of moving and was short on time. Went to get an oil change on my brand new truck and my older ford fusion. Both of them leaked all over my driveway. I always go to the dealership. I won’t be coming back. Can’t do level 1 maintenance correctly. I already know it’s prolly someone being lazy not tightening the drain plug right or seating the oil filter.
  • MC
    Marlene Castro
    Aug 28, 2025
    5.0
    Good experience, staff was pleasant and very detailed with me. Nathanial was great at showing me what was done to my car. Will be coming again for my next service .
  • HV
    Horacio Valdez
    Aug 27, 2025
    1.0
    Came to edit because oil kept leaking after oil change was done and this will be the third time I have to back the same truck for a leak. I'll wrap it up here and find a other place unfortunately. Edited one more time. Both vehicles keep leaking oil now. Owner said it was the dealerships fault yet both vehicles have had oil leaks since I took them here. Will not come back. Have to pressure wash oil and take to other professionals and pay whatever mess they did.
  • CW
    Christina Welch
    Jul 27, 2025
    5.0
    A young lady fixed my glove compartment and went above and beyond to provide excellent services

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service