AutoZone Auto Parts

Reviews

• SO

  SHARON OVERSTREET

  1 day ago
  5.0
  Noemi was Fabulous! Excellent customer service and very knowledgable!
• BU

  Brian Uribe

  Feb 18, 2026
  5.0
  Jojo was the best!!!! Thank you very much!!!
• AO

  Andrea Olson

  Feb 5, 2026
  5.0
  Joanna A was awesome and helpful. Made the transaction super easy
• RR

  Reyes Reyes

  Feb 1, 2026
  1.0
  I'm mad , i was racial profile from the moment I was waiting in line to be help by will , he asked what I needed, and I said I was sent by down the street store to do a warranty swap, so previous store called to do a parst check, they have 3 ,because they run out of parts I need it, so they send me over there because they have three to do my warranty swap. But at the moment I mentioned it was a warranty ,hi right away said I don't have any, and he took a look at the part I was doing warranty on, and said I now by looking at it that is nothing wrong with that.,is new , is shiny , he was looking at a brake caliper I was returning after I installed and did not work brake oil will not go in , so I have removed and take it back because it didn't work. It have some residue from oil, from removing it since I did install it, that's why it look shiny to him., so he , so keep continuing to say that he was not gonna swap it or honor their warranty. Because he did not have any parts at the store that he was out. So I mentioned to him again. The older store did a parts check, and they have three, and his coworker mentioned yeah, I answered the phone.I checked we have three, to what he continued, no , I'm not gonna honor the guarantee. I'm not gonna swap it or return your money. Take your part back. He acted like he owned a place and he can do whatever he wants and not held me at all.end acted racist , towards me, ,I will talk to a lawyer about this.😡
• MS

  Mike Sen

  Jan 29, 2026
  1.0
  I purchased items at the autozone from eucalyptus/ MORENO BEACH DRIVE...MORENO VALLEY, CA. I told the employee that imma put on the brakes and rotors and ill bring them back within the next 1.5 hours. The guy told me they would be closed since they closed at 9. HE THEN DIRECTED ME TO RETURN THE PRODUCTS AT THE AUTOZONE ON SUNNYMEAD AND PERRIS. HE TOLD ME THEY CLOSE AT 12AM AND THAT GETTING THE WARRENTY EXCHANGE WOULD BE SIMPLE ENOUGH. I THEN ASKED HIM IF HE WAS SURE BECAUSE I DONT WANT TO TRAVEL IF THERES GONNA BE SOME STUPID STORE PaRTICULER ISSUE. HE ASSURED ME THAT ALL WOULD BE WELL. I go home, install the stuff and then drive to autozone just like the gentleman said. As I open the door to enter the store with heavy items in hand, im immediately told that THEY CANT DO EXCHANGES WITH WARRENTYS. I THEN tOLD THIS GUY THAT THE OTHER AUTOZONE ASSURED ME THAT THERE WOULD BE NO ISSUES. THE GUY THEN STATED THAT HE WASNT ABLE TO DO THE EXCHANGE. I THEN ASKED HIM, " SO YOUR TELLING ME THAT THE OTHER GUY AT THE OTHER ZONE LIED TO MY FACE?" THE GUY SAID YES. ITS 11PM AT NIGHT AND MY tIME IS BEING WASTED BY AUTOZONE AND THEIR NONCOMMUNICABLE BS. THIS IS STRIKE 2 AUTOZONE. 2 MORE STRIKES AND ILL GLADELY START USING O'REILLY. YOuR sunnymead store closes at 12am. This means they conduct operations at 12. This includes purchases and etc.,. YET, I CANT GET MY WARRENTY REFUND. ITS BULLSH....

Frequently Asked Questions About AutoZone Auto Parts