Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Moreno Valley #5565 in Moreno Valley, CA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Moreno Valley, CA or call us at (951) 924-5460.
Feedback indicates a mix of positive and negative experiences with customer service, with some employees praised for their helpfulness while others were described as rude or unprofessional.
Staff Knowledge
Several customers noted that some staff members were knowledgeable and helpful, while others were criticized for lacking product knowledge and providing incorrect information.
Inventory Issues
Customers frequently reported discrepancies between online availability and in-store stock, leading to frustration when items were not available as advertised.
Management Concerns
There were multiple mentions of poor management practices, including unhelpful managers and a lack of accountability among staff.
Overall Experience
While some customers had positive experiences and appreciated the service, many expressed dissatisfaction with the overall service quality and employee attitudes.
CS
Cathy Steele
Jan 5, 2026
1.0
I went there yesterday and asked for help to check my car with there little device to see if my battery or my starter was going out. They told me someone was using it. Come to find out this female customer had it & they wouldn't help her & told her to do it herself & told me the same things. We did not know how to use it. They had no issues helping the male customers. I felt that this store discriminated against female customers. They were very rude as well. I will NEVER step into a Auto Zone ever again. I ended up at O'Reilly & they had no issues with helping me. They get my business now.
TG
Terezita Garcia
Jan 1, 2026
3.0
We went to autozone to aks for a code reader to check what wrong withe the car but they told us the scanner was not working.
CY
Chase Young
Dec 26, 2025
5.0
Jacob and Noah were goated. Someone from another location messed up my warranty but they helped me out with fixing it now I won't have that issue again.
MM
Matthew
Dec 20, 2025
1.0
Ordered something online from this store, it said it’s available (still says it’s available at this store) I buy it, call the store, ask if it’s ready for pick up, the dude says yes, I drive super far in traffic on the freeway on a busy Saturday, I get to the store and they say it’s not available. And the dude has the audacity to ask me if I’m at the right store. He gets his manager, she’s just as confused and clueless as he is. I’m there for like 20 minutes standing around while they run around not knowing anything. Horrible horrible and under qualified workers there. And at no point did the say sorry for the inconvenience or apologize what so ever. They made it seem like it was my fault. Dont ever go here.
KB
Ken B.
Dec 14, 2025
5.0
Had a great experience with The manager Jacob today at Sunnymeade AutoZone! The place was packed beyond belief but Jacob helped us with our battery while keeping the house from burning down! Definitely need more leaders like him there. Good AutoZone!
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in Moreno Valley?
AutoZone Auto Parts in Moreno Valley is open every day from 7:30 AM to 10:00 PM.
What types of products does AutoZone Moreno Valley offer?
They offer auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Moreno Valley provide in-store pickup and delivery?
Yes, they offer in-store pickup, same day delivery, and curbside pickup services.
What brands can I find at AutoZone Auto Parts in Moreno Valley?
They carry brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Moreno Valley?
You can call them at (951) 924-5460 or email customer.service@autozone.com.
Where is AutoZone Moreno Valley located?
It is located at 23510 Sunnymead Blvd, Moreno Valley, CA 92553.
Are there automotive repair services near AutoZone Moreno Valley?
Yes, nearby repair shops include Diaz Auto Mechanic, City Smog Center, Moreno Tire and Auto Repair, and Pep Boys, which can complement your visit for repairs or inspections.
Where can I get my car washed near AutoZone Moreno Valley?
Nearby car wash services include iWash Express and I-Wash Express, offering car wash and auto detailing nearby for convenience.
Are there other auto parts stores near AutoZone in Moreno Valley?
Yes, nearby auto parts stores include Advance Auto Parts and NAPA Auto Parts, providing additional options for automotive supplies.
What types of automotive services can I find around AutoZone Moreno Valley?
In addition to AutoZone, the area features several automotive-related services including tire dealers, emissions inspection centers, car washes, and auto repair shops, which are helpful for comprehensive vehicle care.