Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone El Camino Real in Millbrae, CA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Millbrae, CA or call us at (650) 697-3504.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
366 reviews
5 stars
226
4 stars
70
3 stars
35
2 stars
9
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness and professionalism, particularly highlighting individuals like Nikie and Louie for going above and beyond.
Inconsistent Experiences
While some customers reported excellent service, others experienced rude or unhelpful staff, leading to mixed reviews about the overall service quality.
Product Availability
Customers noted that the store generally has a good selection of parts and products, but there were instances of incorrect stock information and wrong parts being provided.
Parking Issues
Several reviews mentioned the small and awkward parking situation, which was a common concern among customers visiting the store.
Overall Satisfaction
Despite some negative experiences, many customers expressed satisfaction with their visits, appreciating the store's convenience and the helpfulness of the staff.
- ALAndrea Larsen3 days ago5.0Had a great experience today at Autozone with help from Nikie and Rafael! Both were super friendly and eager to help me get a new car battery and Nikie went above and beyond to get my car battery tested and jumped so I could make it back to the store and replace it. Thanks again guys!!
- MCMarilyz CardonaNov 25, 20251.0I had one of the worst customer service experiences at this AutoZone. Before arriving, I called to confirm that they install car batteries and was told yes. When I got there, the girl at the counter was extremely unprofessional, rude, and gave me false information, telling me they don't install batteries. She then went to another employee, and a guy from the back came out and said he would do it but would have to charge me personally since he was "off the clock." Completely unacceptable. I stepped outside and called another AutoZone, and that employee confirmed that they do install car batteries. He even contacted this location's manager, who supposedly told them to take care of it. When I walked back in, the same girl who denied the service didn't realize I was behind her, and I overheard her talking badly about me. Very unprofessional. They finally agreed to install the battery, but after 1.5 hours, the employee said he couldn't do it. I ended up leaving with a refund and no service done. This place tried to charge me for something they normally provide, wasted my time, and treated me with zero respect. I will never return to this AutoZone. Absolutely terrible experience.
- MYMembership YHCNov 12, 20255.0Niki, nice man helped me install the battery I bought from them yesterday, he was, kind and thorough, even did a battery and alternator test after installation. I was so pleased, $18 rebate on the old battery also.
- CCCmb CmbNov 11, 20255.0Nikie is a TOTAL pro!! Great customer service (above and beyond)!!
- MRMario RodriguezSep 18, 20255.0Good location near freeway and on El Camino. Parking lot is small and awkward but doesn't seem to be a problem as it not to busy. Staff is always friendly and helpful at Autozone.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours for AutoZone Auto Parts in Millbrae?
AutoZone Auto Parts in Millbrae is open Monday to Friday from 7:30 AM to 9:00 PM, Saturday from 7:30 AM to 8:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Millbrae?
The store is located at 320 El Camino Real, Millbrae, CA 94030, USA.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery?
Yes, AutoZone offers both in-store pickup and same-day delivery services.
What types of products can I find at AutoZone Auto Parts in Millbrae?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Which brands are available at AutoZone Auto Parts in Millbrae?
Some of the brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Millbrae for customer service?
You can call them at (650) 697-3504 or email customer.service@autozone.com.
Does AutoZone Auto Parts in Millbrae have curbside pickup and in-store shopping options?
Yes, the store offers curbside pickup as well as in-store shopping options.
What nearby public transportation can I use to get to AutoZone Auto Parts in Millbrae?
You can use the San Mateo County Transit District-El Camino Real & Hillcrest Blvd bus station nearby for convenient access to the store.
Are there any nearby restaurants for dining before or after visiting AutoZone Auto Parts?
Yes, nearby dining options include Tai Wu Restaurant for Chinese dim sum, La Collina Italian Restaurant for Italian cuisine, and Fiddlers Green, an Irish pub and restaurant.
Can I find other automotive services close to AutoZone Auto Parts in Millbrae?
Yes, nearby automotive services include California Auto Center for repairs and tire services, SpeeDee Oil Change & Auto Service for oil changes and tire repairs, and Intoxalock Ignition Interlock for vehicle safety equipment and inspections.