Tommy's Express® Car Wash

4.4
725 reviews

About

Car WashAuto Detailing ServiceTommy's Express Car Wash
We are more than just an express car wash. Tommy's Express of Menifee, CA believes in enriching lives, adding value, and serving communities. Experience our unlimited membership program by downloading the TommyClub App and signing up today!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Tommy's Express® Car Wash
30015 Winter Hawk Rd., Menifee, CA
92584, United States

Hours

Reviews

4.4
725 reviews
5 stars
505
4 stars
112
3 stars
34
2 stars
19
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Ryan and Jason for their exceptional service.

Damage Issues

Several reviews reported damage to vehicles during the wash process, with complaints about the company's refusal to take responsibility for repairs.

Membership Concerns

Customers expressed dissatisfaction with membership pricing and billing practices, citing unexpected charges and difficulties in canceling subscriptions.

Wash Quality

Feedback on wash quality was mixed, with some customers satisfied with the results while others noted inadequate cleaning and issues with equipment.

Pricing

While some found the service to be a good value, others felt the prices were too high for the quality received, especially compared to competitors.
  • JG
    Jairo Gomez
    3 days ago
    5.0
    I bring my family jeep here all the time for washa dn interior clean. Fast and convenient.thanks
  • JT
    Jacquelyn Towers
    Nov 22, 2025
    1.0
    Scratched my car to the metal. When I brought it to the manager, Landon’s attention he stated that my car was damaged before I went into the car wash and then refused to send the pictures over stating “I need to put a circle around the damage so you can see it better” then hanging up on me multiple times. I have still yet to receive any emails of the photos of the damages as he said when I entered the car wash edited or not. This place is shady… I signed up in San Jacinto and turns out it’s different owners. So BEWARE of this location specifically!!! I wanted to update, even though these scratches seem minimal, it is $1800 worth of damages to my vehicle I purchased in September. In addition to the $600 I had to pay on a rental car. This became a very expensive fix during the holidays… and I have still yet to receive the images of the damage that was supposedly there before I went in
  • CR
    Christopher Roszko
    Nov 11, 2025
    5.0
    I like it.
  • KW
    Kassy Webb
    Oct 30, 2025
    1.0
    Their membership is a SCAM! I signed up for a $24.99 subscription and was billed the second month at $39.99. I called and was given zero explanation for the fraudulent charge by Marcos the manager. No apology for their unethical business practices. Just an excuse that “someone” billed it for the highest tier without my consent. Had I not checked my account today I would’ve never noticed they overcharged me so significantly. In this economy car washes are a luxury, charging me $15 extra for that service with no apology or explanation made me cancel my membership entirely.
  • LT
    Lesly Toscano
    Oct 26, 2025
    5.0
    💯

Frequently Asked Questions About Tommy's Express® Car Wash

What are the operating hours of Tommy's Express® Car Wash in Menifee, CA?

Tommy's Express® Car Wash is open daily from 7:00 AM to 8:00 PM.

Where is Tommy's Express® Car Wash located?

It is located at 30015 Winter Hawk Rd., Menifee, CA 92584.