Customer Service
While many customers praised the helpfulness and professionalism of staff like Robert and Eli, several reviews highlighted issues with rude receptionists and poor communication.
Quality of Work
Most customers were satisfied with the quality of repairs, noting that their vehicles looked as good as new after service.
Communication
There were numerous complaints about lack of communication regarding repair updates and appointment scheduling, leading to frustration among customers.
Timeliness
Some customers appreciated the quick turnaround on repairs, while others experienced significant delays and scheduling issues.
Facility Conditions
Several reviews mentioned the unkempt state of the property, which detracted from the overall customer experience.