SS
sachneet sidhu
4 days ago
I had an amazing experience at Great Canadian Oil Change, and I especially want to recognize **Abhi** for his outstanding customer service. He was friendly, professional, knowledgeable, and made the whole experience smooth and stress-free. His positive attitude and attention to detail really stood out.
It’s not every day you come across someone who genuinely cares about providing great service. Abhi went above and beyond, and I truly appreciate his efforts. **Great Canadian Oil Change is lucky to have such a dedicated employee!** I would definitely recommend this location to others.
Damaged Oil Pan and No Response From Great Canadian Oil Change
I had an oil change done at Great Canadian Oil Change on July 13. Shortly afterward, I noticed a small oil leak, but I had no reason to believe there was a serious problem.
When I later took my vehicle to Hyundai, they inspected it and determined that the oil pan had been cracked at the oil drain plug. Based on the condition of the plug and the damage, I was advised that the oil plug has been over-tightened during the oil change, resulting in the oil pan cracking.
The oil pan had to be replaced, costing me $401 out of pocket.
I contacted Great Canadian Oil Change and explained what had happened, giving them an opportunity to investigate and resolve the issue. Unfortunately, I have received absolutely no response to my 2 emails.
I understand that mistakes can happen, but what is extremely disappointing is the lack of accountability and customer service afterward. When a customer has to pay $401 for damage that appears to have occurred during a service, I expect the company to at least respond and address the complaint.
The damaged oil pan was bad enough, but completely ignoring my complaint is what really makes this experience unacceptable.
I will not be using Great Canadian Oil Change again and, based on my experience, I would not recommend them to others.
MM
Manitoba Mauler
Aug 26, 2026
FYI they use smaller capacity oil filters than what manufacturers recommend to save space and simplify things for their workers. They should atleast inform customers that they use sub par products on their vehicles.
AS
Adventures With Smiles
Aug 22, 2026
Been a long time 3 year plus customer of yours. Mainly been good experiences until my last time there, the guy doing the oil change didn't show me at the end the dip stick to show oil was done and new in there, really sloppy service. My biggest disappointment is I haven't gotten a coupon from you guys in months for discounts on oil changes! I'm done with using Great Canadian oil change until I start getting those again. Also really disappointed you don't value your long term customers, there should automatically be discounts from customers that have been coming as long as me
MW
Mark Wilton
Aug 16, 2026
I Came for an oil change and a technician named "Abhi " helped me out , he throughly inspected my vehicle and explained all the services that were due , I learned a lot about my vehicle today and the tech was very honest, I got my cabin filter , air filter and transmission fluid change done and the service was pretty quick too , price was reasonable as well, I will definitely come back here for my vehicle's maintenance services in the future .Great customer service.