usually I do all my own oil changes, but my vehicle all of a sudden was due for an oil change mid winter, so decided to go here, this was Feb of 2026, fast forward May 2026 I was doing some transmission oil change, and low and behold the drain bolt wasn't torqued properly my bottom cover was completed covered in engine oil, everything was a mess! on top of missing two screws to hold the bottom plate cover, I always do my own oil change so I know for a fact last time I did my oil change before bringing this to them, it was very clean underneath there, and all my screws for my bottom plate were all there.
such a big disappointment, even if you give a free oil change I will never comeback!
I can't believe something even so simple, you guys could mess up.
I should have read the reviews seems like a common occurrence.
it was unfortunate that it happened to me, don't you guys have a senior mechanic that goes thru each and everyjob and makes sure that things are proper before letting the customer leave, like a checklist to double check before things leave the shop?
so unfortunate, now I have completely lost my trust in you guys.