IL
Ian Laplante
Jul 22, 2026
Title: Updated: Great effort to resolve the issue, but a rough start
Original experience (1 Star): I booked a reservation two weeks in advance, but received a call less than 24 hours before I needed the vehicle letting me know they didn't have a car for me. Because of the last-minute notice, I had to secure an expensive alternative on short notice.
Update (3 Stars): Shortly after, the Enterprise team reached out, apologized sincerely, and made genuine efforts to accommodate me—even after I no longer needed the vehicle.
While the initial cancellation caused a major inconvenience and extra expense, I really appreciate their staff stepping up to take responsibility and try to make things right.
Great experience!! Rifat was very friendly and helpful! Thank you to all of the staff!
HK
Harwinder Kaur
Jun 2, 2026
I had a great experience renting from Enterprise in Thompson, and I want to give a special shoutout to Mehedi for the excellent service. From the moment I walked in, he was professional, friendly, and very helpful throughout the entire process. He made everything quick and smooth, explained all the details clearly, and ensured I got the right vehicle for my needs.
The car was clean, well-maintained, and ready on time, which made the whole experience stress-free. Mehedi went above and beyond to make sure I was satisfied and comfortable with the rental.
Overall, I’m really impressed with the customer service at this location and would definitely recommend Enterprise Thompson to anyone looking for a reliable rental service. Thanks again, Mehedi, for your outstanding help
DP
Dalton Pronteau
May 22, 2026
Great Experience with Bhuiyan and the staff I highly recommend the service as I will be back in the future forsure to rent more cars as the experience was a 5 star review😁
Thank you so much for your awesome assistance in our dire situation. Had it not been for the quick thinking of Mehedi Hasan Bhuiyan and his assistant, we would not have made it home. We truly appreciate all you have done for us during this delicate matter. 100% satisfied! 🙏
If we could give 10 stars we would 🙂