National Car Rental

Reviews

• DS

  Dennis Saechao

  Sep 18, 2025
  5.0
  Cruz is an amazing human being and provided above and beyond service. We came to mammoth lakes to do some hiking on September 15th. Unfortunately, we did not read the Inyo website properly and drove down into the Red Meadows area to park our car for the trail. Turns out, they were doing construction on the only road in and out from September 15 until September 20. Our car was left in the canyon, and we needed another car asap. I booked a reservation on the National rental app and Cruz gave me a call informing me that they didn't have anything available, but he'd let me know if a vehicle becomes available . The next day, Cruz calls me to inform me they actually have an after hours drop off later in the day and that he can meet me at 4 pm. Mind you, the rental location closes at 1 pm. I meet Cruz, get the car, and we're back to our trip. Thanks, Cruz!
• DA

  Daria Akhbari

  Sep 5, 2020
  1.0
  Be aware! They don’t even exist. We reserved from Priceline. When we get there for pick up, there was no office o anything. No one answered the phone. Other buisnesses staff told us it happens a lot and they have many communication issues!
• BJ

  Bill Jacobs

  Sep 24, 2019
  1.0
  for two weeks onward no one answers the phone and no way to leave a recording. Not willing to check my car in, I was told just to throw my keys in the lock box. Took a week to hit my credit card billing--just hoping that they would not shaft me with extra days. Very poor location. No great work ethic here
• BM

  Bri Miner

  Jul 6, 2019
  1.0
  Don't rent from here! Staff is horrendous! I made a reservation online, entered CC info, got a confirmation email and traveled to the pretty remote Mammoth Lakes airport only to be told 'We don't have any cars! Do you know where you are? It's remote! How do you expect us to have a car for you?!' when confusion and surprise are expressed, they get angry. When I mentioned the confirmation email, I was told 'that's corporate, it's not my problem.' Terrible customer service. How am I supposed to know they are out of cars when the website takes reservations and then confirms the car is ready to be picked up?

Frequently Asked Questions About National Car Rental