Many customers praised the friendly, knowledgeable, and professional staff, highlighting their willingness to help and provide excellent service.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, feeling that services were overpriced or that they were upsold on unnecessary services.
Service Quality
While many reviews noted high-quality service and repairs, there were instances of poor service, including miscommunication and delays.
Trustworthiness
Several customers appreciated the honesty and integrity of the staff, particularly in diagnosing issues without pushing unnecessary repairs.
LL
Lauren L
1 day ago
1.0
this place will SCAM you.
they tried to charge $250 for an inspection, many other store don’t charge this, right off the bat.
tried to say the tires were worn out, when they got replaced yesterday.
etc. if you have money to spare and don’t care about whether your mechanic has any knowledge about cars other than how to scam, then this place is fine.
CG
carmella giuliodibari
Dec 28, 2025
5.0
I should have written this appreciation sooner, but I wanted to share my wonderful experience at your Goodyear store. About a month ago, hoping someone could help me find windshield wiper blades that would stop skipping. I had already replaced them four times w/no success. I was greeted by Justin,who took the time to listen and understand the issue. He confidently recommended a set he believed would work best for my car, He order them for me, and within two days, Justin personal installed them.
Justin was incredibly kind, knowledgeable, and professional. He new exactly what to do, and I truly appreciated the care he took to make sure the problem was solved.
I also had the pleasure of meeting Tom, the manager, and Jerry one of the associates. Everyone was friendly and helpful, making the entire experience very positive.
I was happy with the service I received that I will definitely return to this location when it's time to replace my tires. Thank you all for such outstanding customer care.
EZ
Ertong Zhang
Nov 20, 2025
1.0
This is so expensive, install 4 tires each 40$, alignment 169$., 25 for old tires recycling. Almost same price i paid for 4 tires
RD
Robert Downs
Oct 12, 2025
5.0
We received excellent service yesterday at Los Gatos Goodyear. Scheduling an appointment online was quick and easy. We dropped off the car, and just a few hours later, we got a call letting us know the flat tire had been repaired, reinstalled, and the spare properly stowed. Great service at a very reasonable price.
JL
joslynne leone
Sep 5, 2025
1.0
First of all. The staff is always so friendly and willing to work with me when it comes to finding a great price. I have been coming here for tire repairs for about a year now. However, this last visit was extremely disappointing.
I noticed my car wiggling and shaking at high speeds so I brought it in and had my right front wheel hub replaced here on my Impala. For context, I do not live in the area full time. As I am on a long drive since picking up my car, all of a sudden my dashboard lit up with Service Traction Control, Service Stability, and Service Brake Assist warnings. This was concerning, since those systems were fine before the repair.
I checked the car myself and found that the technician left both of my wire harnesses on my Right front tire, as well as my left front tire completely unattached from where they are supposed to be plugged in. The technician’s name is Juan Espinosa. They have lost my service as a customer.
Frequently Asked Questions About Goodyear Auto Service
What are the operating hours of Goodyear Auto Service in Los Gatos?
Goodyear Auto Service is open Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays. Holiday hours vary, with some holidays closed and others open from 8:00 AM to 5:00 PM.
Where is Goodyear Auto Service located?
It is located at 15751 Los Gatos Blvd, Los Gatos, CA 95032-2539, USA.
What types of services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repairs, including oil changes and general auto maintenance, operated by the Goodyear Tire & Rubber Company.
Does Goodyear Auto Service offer pickup and delivery services?
Yes, Goodyear Auto Service offers in-store pickup services.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the facility has a wheelchair accessible entrance and restroom.
Can I make an appointment online with Goodyear Auto Service?
Yes, you can make an appointment on their website at https://www.goodyearautoservice.com/en-US/make-appointment.
What are some nearby food options close to Goodyear Auto Service?
Nearby you can find Jack in the Box, Classic Burgers, Los Gatos Bakery, and Rancho Nuevo Tacos And Beer, great for grabbing a meal before or after your service.
Are there any fitness or wellness centers near Goodyear Auto Service?
Yes, TM Fitness and chiropractic centers like Chase Chiropractic and Lowey Andrew DC are close by if you want to combine your auto visit with wellness activities.
What other types of stores and services are near Goodyear Auto Service?
Nearby businesses include hardware stores like A Rental Center, veterinary services like El Gato Veterinary Hospital, rental services such as Sunbelt Rentals, and retail stores including Tradewind Spas and Flower Garden.