Valvoline Instant Oil Change

Reviews

• GW

  Garrison Warren

  2 days ago
  5.0
  Honestly everyone here has always been so kind and friendly. No aggressive up-selling. My favorite part is when they show you the dipstick after the oil change, and you get to smile and nod approvingly. Feels like when the sommelier presents a fine bottle of wine, not that I’ve ever spoken with a sommelier
• VW

  Vonnie Wei

  5 days ago
  5.0
  Vaughn was super quick, friendly and professional! Appreciate the heads up about some mechanic work needed, as other locations straight up won’t tell you if something is frayed/broken. The manager David definitely runs a tight ship. We will be back at this particular Valvoline regularly!
• SF

  Steph F.

  6 days ago
  5.0
  I hate getting my oil changed mostly because I went to a competitor JL (which was closer to my home) and every time there just seemed to be something that costs more or some problem and the last time I went, they didn't screw something in and I had to turn around after I left because I could hear the bolt swirling around! Never again. Switching to this Valvoline was the BEST CHOICE. 6 reasons (sorry for the long review): 1. This one has a GROUPON. It is extremely affordable and the guys don't give you any shade for showing up with the groupon. Indeed, my rep DANIEL (thank you emoji) even helped me get on the wifi because it wasn't downloading. He showed me how to redeem it. Regarding the groupon. Be aware of what oil you need and be careful about which Valvoline's accept the groupon. The Synthetic is not much more than the standard on groupon (and synthetic oil is actually much more than standard in general). Daniel helped me understand and I confirmed it with my mechanic brother who lives in another state and he said Daniel was telling me truth. 2. I had literally duct taped a part of my undercarriage because it was dragging (thanks mechanic brother who told me what it was) so I was convinced that during the oil change the reps would tell me "oh you have to pay more for us to get past your do-it-yourself issue." Instead, I told them about it and they were like "no problem" and worked around it! They even explained to me what the loose panel was and were like, "it's working, no salt or snow in CA, no off-roading for you." Again, brother on text said, "Daniel doing right by you" 3. The did try to up-sell me but in the most procedural and respectful way. They are required to offer other services but they roll through it and give you no judgment when you decline. 4. I actually tried to give Daniel and his manager Jose a tip and they REFUSED it. Then I tried to offer to buy them a coffee and again refused me. They said that it was a pleasure to help me. WHAT??? Seriously wow. 5. This Valvoline shows you everything. They show you the oil they are using, they show you your dipstick after it's filled, they explain the filter and what they did, and the price is transparent and right in front of your face on the computer. Further there is a camera on the bay that proves what they have done and thus, there is a degree of protection on both ends. 6. DANIEL and supervisor JOSE were the most respectful, kind, patient, and explanatory people I have ever met. I felt very comfortable and felt the entire process was FAIR and within my price range. THEY ARE THE BEST. Ask for them. Thank you to both. My first time there and I have already told 3 people about this location. I will never go anywhere else.
• NM

  Nick E. Myricks

  Apr 22, 2026
  5.0
  Brought my Benz thru on routine check-in and was greeted with 1st class service. Absolutely appreciated. David, the service manager, walked me thru the process and in no time at all, I had piece of mind knowing my fluid levels were ok with a radiator flush n fill. Stop by, they will take care of you....
• VT

  Vivian De La Torre

  Apr 11, 2026
  5.0
  I had such a great experience at the Valvoline on Sepulveda today and honestly would give more stars if I could. I originally stopped in for a simple oil change before a long 5–6 hour road trip, but the team ended up helping me take care of a few things I had been putting off for way too long. They let me know my air filters were well overdue for a change (which I hadn’t done in over six years since buying my car), and they handled it quickly and at a very reasonable price. I also decided to do a tire rotation while I was there, and even had them replace a tail light I’d been meaning to fix forever—everything was done efficiently and without any hassle. Vaughn, who helped me throughout the process, was exceptional. He was kind, informative, and never pushy or salesy—something I really appreciated. He took the time to explain things clearly without talking down to me, which, as a woman, can unfortunately happen at service centers. His approach made me feel comfortable and confident in the decisions I was making. At the end, the service manager, Jose, also came by to make sure everything went smoothly, which was a really nice touch and showed how much they care about their customers. Overall, this was one of the best service experiences I’ve had. Fast, honest, and genuinely kind service all around. I’ll absolutely be coming back and recommending this location to anyone I know in the area!

Frequently Asked Questions About Valvoline Instant Oil Change