Safelite AutoGlass

Reviews

• AR

  Alex Ramirez

  1 day ago
  5.0
  Had my windshield cracked I was told to call Safelite made an appointment Derek from La Cienega. Store showed up on time was a welcoming, smile, professional, and neatly dressed here to do business did the work came out spectacular great price I broke it down in three installments which was very convenient. I do recommend safelite for anybody with issues with glass.
• BW

  Barry Wilkins

  3 days ago
  5.0
  Morgan is sooooo sweet. I almost want to break my windshield again just to experience that feeling of being a valued guest. Oh, and the work that was done was SPECTACULAR. Thank you.
• NE

  Nathan Enos

  Apr 21, 2026
  1.0
  Bad quality work here on two windshield installs and permanent damage done to my dashboard. First install was so bad, it had to be redone. Windshield was sticking out - it was not flush with the bodywork on either side. They were going to let me drive off too, I had to ask to see a manager who could tell it needed to be redone. I’m grateful for the rental car Safelite provided for the 8 days the redo took, but I should not have had to go without my car for that long due to poor work in the first place. Photos attached are from the second install, which was slightly better than the first but is still not good quality. It’s very clear that the windshield sticks out far more on the passenger side than it does the driver’s side. On top of all this, Safelite left permanent scratches my tan dashboard during their install attempts. The manager assured me that the windshield has been tested and fits properly, but the appearance is extremely disappointing. This is the first one star review I’ve left in my life. Not only will I never use Safelite again, but I’m actively telling everyone I know that Safelite’s install quality is to not be trusted. Very, very disappointed in my experience at the 1788 La Cienega Blvd. Safelite.
• SJ

  Stephen Jones

  Apr 21, 2026
  5.0
  My experience was completely seamless. I got lucky and my tech called me 1 hour BEFORE my 5-hour window and asked if I was available at the earlier time. Yep! But anyway, the tech, Jason, was and is a top-notch pro. I don't want to get him in trouble, but I was allowed to watch the process, from a safe distance, and got to learn about the process. But the best part of the experience was learning about Jason's career path. He started replacing windshields in high school: that's what his father did for his career. Great story!
• EJ

  E. J.

  Apr 19, 2026
  4.0
  Safelite was a great option for me because I could get the service done at the convenience of my home. Hand the key to the tech and go back inside my home. The tech was very professional. The only thing I didn't like is having a 5 hour window which is a real inconvenience. The tech did a great job on my windshield.

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