Just Tires

Reviews

• KP

  Kevin Probst

  4 days ago
  1.0
  I brought my vehicle here out of convenience to address a slow leak. After inspecting the tire, they refused to perform the repair, claiming the tires were too worn to be safely serviced. Their initial response was to push a full set of new tires, then retreat to attempting to sell a single replacement tire—despite the fact that the issue required only a repair. I have extensive experience maintaining and repairing my own vehicles and am well aware of accepted safety standards regarding tire wear. While they cited “safety” as the reason for refusal, the threshold they applied was excessive and appeared designed to drive unnecessary tire sales rather than provide reasonable service. Customers should not feel pressured to spend hundreds of dollars simply because a repair is declined. They advertise tire repairs at $75, which is already high. After asking me to leave my car for up to three hours, they called me back in less than an hour—not to complete the repair, but to refuse service and upsell new tires. I then took my vehicle to another repair shop just three miles away. That shop made me aware of the tire wear without any pressure, performed the repair immediately, and had me back on the road in under 10 minutes. It was a family-owned business with excellent customer service. Their repair fee was only $33, and I tipped the repairman an extra $20 for his outstanding service and still saved money. Based on this experience, I would not return to this franchise location. Do not waste your time or money here when more honest, efficient, and customer-focused repair shops are readily available.
• RL

  Rick Logan

  Dec 31, 2025
  1.0
  Very slow and not kind or helpful. Wouldn’t come back to this location.
• JD

  Jesse Duarte

  Dec 23, 2025
  1.0
  Everyone has the worst attitude. Went in for a simple nail patch and paid 65? Insane.
• JF

  joel fox

  Dec 6, 2025
  5.0
  Alejandro was so helpful! My spare was flat. He showed me how to drop the spare from up under the vehicle and fixed it (the corroded valve) in 10 minutes. Super fast, helpful and such a great friendly team. He checked my tires…suggest I change in about 5k (10k max). I’ll br back in a few months! Best customer service experience in a long time! Well done!
• SH

  Sasha Harrison

  Dec 2, 2025
  5.0
  I had an issue with my wheel and no one could figure out what the real problem was. This employee took the time to carefully inspect everything, helped me understand the cause, and fixed it for a very reasonable price. He was incredibly helpful and professional. Thank you so much for your excellent service!

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