Business Details
About
Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in LOS ANGELES. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.
Details
- Requires appointmentNot available
Location
Hours
Reviews
3.9
230 reviews
5 stars
143
4 stars
20
3 stars
9
2 stars
12
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees like Hector and Pablo received praise for their helpfulness, others reported rude and unprofessional behavior from staff.
Pricing Issues
Many customers expressed dissatisfaction with pricing, citing high costs for services and feeling misled about charges, particularly regarding oil changes.
Service Quality
There are numerous complaints about the quality of service, including improper oil changes, overfilling, and lack of thoroughness in vehicle inspections.
Wait Times
Customers frequently mentioned long wait times for service, with some reporting delays even when few cars were present.
Positive Experiences
Despite the negative feedback, several customers highlighted positive experiences with specific staff members and appreciated quick service in certain instances.
- ASAadil ShaikhJan 5, 20261.0Recommending costly, unnecessary services
- RSRushabh ShahJan 2, 20261.0I had a very frustrating experience at Jiffy Lube – 3061 Overland Ave, Los Angeles and feel compelled to share this so others don’t face the same issue. I purchased $500 worth of Jiffy Lube gift cards from Costco and was repeatedly asked to come back to this location three days in a row because they could not process them. Day 1: I was told the gift cards were not activated. I then had to go back to Costco, where they called customer service and confirmed the cards were fully activated. Day 2: The staff again tried to process the cards and got the same error. They called Jiffy Lube customer service and told me their system needed an update. After updating, it still did not work. The store manager kept my $500 worth of gift cards and told me to come back the next day after he personally called me. Day 3: The manager never called. When I called the store, I was told they were “out,” even though the store was clearly open. I rushed to the location, saw staff inside, had to retrieve my gift cards myself, and left. This was extremely unprofessional and unacceptable—especially considering they were holding my money. To confirm whether the issue was really with the gift cards, I went to Jiffy Lube – 2344 Pico Blvd, Santa Monica the same day. They completed the service without any issues, all gift cards worked perfectly, and the same service was significantly cheaper than what Overland Ave quoted. This experience was a huge waste of time, caused unnecessary stress, and showed very poor management and communication. I would strongly advise avoiding the 3061 Overland Ave location, especially if you plan to use gift cards. I hope this review helps others make an informed decision
- DSDiamond ShamjiDec 16, 20251.0Bad customer service, they did not know how to process the gift card. The manager attitude was very rude. I had to call the help desk to get the gift cards processed.
- PVP “Velvet Love” VelvetDec 9, 20255.0Hector was great , accommodating, understanding, patient & and definitely has great customer service relations!!!! Thank you for your service. I will definitely be back!
- SSStephanieNov 6, 20255.0I've been getting my oil changed here for years, had an issue with vavoline on national when I went for a late oil change (jiffy was closed) and they completely stripped my oil plug. I called Jiffy Lube the next morning after vavoline blamed them for the incident and talked to John Lopez, the GM. He told me to come in and helped me fix the problem, he and his entire team are amazing! Thank you all so very much!
Frequently Asked Questions About Jiffy Lube
How much does an oil change cost at Jiffy Lube?
You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.
How long does an oil change take at Jiffy Lube?
An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service
Does Jiffy Lube service fleet vehicles?
Yes we do! Jiffy Lube® accepts most fleet credit cards and is a participating outlet for virtually all of the largest fleet management companies like Enterprise, Element and Holman. We also service most national fleets and thousands of smaller local fleets of company vehicles. Visit Oil Change Locations - Oil Change Places | Jiffy Lube to find a Jiffy Lube store near you or visit Jiffy Lube Fleet Program | Jiffy Lube to setup a new fleet account.
Does Jiffy Lube offer any coupons?
Yes! Jiffy Lube offers coupons to help you save on your next visit. Coupon offers can vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What are the Jiffy Lube hours of operation?
Hours vary by location since Jiffy Lube service centers are independently owned and operated. But it’s easy to find the specific hours for your nearest Jiffy Lube locations using our store locator tool on jiffylube.com.
What is the cost of an oil change at Jiffy Lube?
You can receive a personalized price estimate on our 15-minute oil change service and other service offerings from your local Jiffy Lube service center by visiting jiffylube.com/get-an-estimate. Oil change pricing is based on your specific vehicle manufacturer’s recommendations for oil type as well as your vehicle’s engine oil capacity and takes into consideration your driving conditions.
Does Jiffy Lube offer oil change coupons?
Yes. Jiffy Lube offers coupons to help you save on your next oil change service. Coupon offers vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What services does Jiffy Lube in Los Angeles offer?
Jiffy Lube provides oil changes, brake services, battery replacement, fleet services, tire services, and other preventive automotive maintenance.
How long does a typical oil change take at Jiffy Lube?
An oil change at Jiffy Lube typically takes 15 minutes or less, although additional services or wait times may add more time.
Do I need an appointment for an oil change at Jiffy Lube?
No appointment is necessary to receive service at Jiffy Lube; you can visit anytime during operating hours.
What are the operating hours of the Los Angeles Jiffy Lube location?
The Jiffy Lube location is open Monday through Saturday from 8:00 AM to 7:00 PM, and Sunday from 9:00 AM to 6:00 PM.
Which payment methods are accepted at Jiffy Lube?
Jiffy Lube accepts payments via American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, Mastercard, Samsung Pay, and Visa.
Does Jiffy Lube provide fleet services?
Yes, Jiffy Lube services most national and local fleets and accepts most fleet credit cards from major fleet management companies.
Are there any current coupons or discounts available?
Yes, Jiffy Lube offers coupons that vary by location. You can find current offers on their coupon page at jiffylube.com.
What nearby gas stations can I visit after servicing my vehicle at Jiffy Lube?
Nearby gas stations include Mobil and Exxon & Mobil Stations, convenient for refueling after your visit.
What nearby places can I visit for coffee or snacks near Jiffy Lube?
You can visit Starbucks or The Coffee Bean & Tea Leaf nearby for coffee and snacks while your vehicle is being serviced.
Are there any recreational or cultural attractions close to Jiffy Lube?
Yes, nearby you can visit the Rosalind Wyman Recreation Center, which features sports venues, a park, and a playground, or the Mission Renaissance art school and gallery.