Jiffy Lube

4.1
595 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in LOS ANGELES. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Details

  • Requires appointmentNot available

Location

Jiffy Lube
700 North La Brea Ave, Los Angeles, CA
90038, United States

Hours

Reviews

4.1
595 reviews
5 stars
424
4 stars
35
3 stars
29
2 stars
15
1 star
92

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers frequently praised the staff for being friendly, knowledgeable, and professional, although some reported issues with specific employees.

Service Quality

While many reviews highlighted fast and efficient service, several customers experienced poor workmanship and upselling tactics, leading to dissatisfaction.

Communication Issues

There were multiple complaints about lack of communication regarding service times and updates, with some customers feeling ignored during their wait.

Pricing Concerns

Customers expressed mixed feelings about pricing, with some finding it reasonable while others felt overcharged or experienced upselling.

Overall Experience

The overall sentiment was mixed, with some customers having great experiences while others reported significant issues, leading to a lack of consistency in service.
  • SC
    sylvia cunliffe
    5 days ago
    1.0
    They messed up my car almost entirely. A nasty, rude, sick man was not at all helpful in remediating the problems created by a Jiffy Lube mechanic who did something to my car that I did not authorize that damaged my car's operating systems. All I wanted was an oil change. Terrible place.
  • JP
    Juhi Palat
    Jan 1, 2026
    5.0
    The guys here are extremely nice and helpful. I came in needing maintenance and they were super nice in checking everything. I also felt like they didn’t try and upsell me, they were being honest about what I needed and when I needed it. Will be coming here again!
  • SW
    Shamus Wilson
    Jan 1, 2026
    5.0
    These guys are great. They give you the info you need for vehicle maintenance. If they suggest your vehicle needs more maintenance services, you can always shop more before committing, which I respect. Most importantly for many people, they will get your vehicle in and out as quickly as possible.
  • CM
    Cindy Marroquin
    Dec 29, 2025
    5.0
    Went in on xmas eve, it was pouring rain BTW. I needed to get an oil change, the guys all had a smile on their face, I pulled up and they immediately acknowledged me. Must have been there 20 minutes at that, as a single mom this is the type of service I look for, a trustworthy company and team that's willing to provide fast, professional services
  • KG
    Keith Gain
    Dec 23, 2025
    1.0
    I felt there were dishonest tactics used along with lying. Probably borderline fraud. I seen the scam coming, he said he couldn't pass my inspection without replacing wiper blades. Then after after I said yes whatever I just need to leave in 10 minutes. He came back and said my car only take ultra wipers and no other wipers will fit my car. So I needed the highend bosch. After I paid and drove away when I got home I seen they put the cheapest possible wipers possible on my car and charged me for premium wipers.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service