Honda of Hollywood

3.5
640 reviews

About

Honda DealerAuto Body ShopUsed Car DealerAuto Repair Shop

Location

Honda of Hollywood
6511 Santa Monica Blvd, Los Angeles, CA
90038, United States

Hours

Reviews

3.5
640 reviews
5 stars
329
4 stars
53
3 stars
31
2 stars
31
1 star
196

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some customers praising staff like Geoffrey and Alfonso for their helpfulness, while others report disrespectful and unprofessional behavior from management and sales staff.

Sales Experience

Many customers had positive experiences with the sales process, particularly with Geoffrey, who was noted for his transparency and assistance, while others reported issues with bait-and-switch tactics and lack of follow-through on agreements.

Service Department

The service department received significant criticism for poor communication, long wait times, and perceived overcharging for services, leading to frustration among customers.

Transparency Issues

Several reviews highlighted a lack of transparency in pricing and service recommendations, with customers feeling misled about costs and warranty coverage.
  • DT
    Doris Torres
    4 days ago
    5.0
    Geoffrey Wurm Sales dept made it easy to get the car I wanted. Thanks!
  • FE
    Family Email
    Jan 2, 2026
    5.0
    Geoffrey was able to help out with lease buy out. Also appreciated Alfonso’s honesty.
  • MY
    Monquenta Young
    Jan 1, 2026
    5.0
    Thank you so much Evan ,, outstanding salesman, ambitious out going and truly helpful. I am a nurse and nursing student. I really needed a car. Evan made the process convenient, I got the car I really needed and his tenacity on a different level. Thank you to outstanding car salesman who has kindness , understanding and work ethic out of this world. I am so glad my nursing co-worker referred you to me. You are Heaven sent ! Thank you Honda for this outstanding employee
  • CD
    Christopher Desiderio
    Dec 20, 2025
    5.0
    The sales manager Sailyn and sales person Ben went above and beyond to get me into a new car today. Went in just for an appraisal and I’m leaving with a brand new car.
  • EC
    Erin Clayton
    Dec 11, 2025
    5.0
    I bought a used CRV here yesterday from Freddie and am pleased with the process. I have bought used cars from dealerships in the past and usually I get all of the BS how there is a security system on the car they can't take off, there is a paint protector they can't take off, get GAP warranty, etc. to try to up charge me. I didn't get any of that and the only thing they tried charging me on is Honda Care warranty, which is a legit warranty that I think they have to offer that I know some people get. I wasn't stoked on the price of the warranty based on some research so I didn't get it and didn't get pushed toooo much on it. I was also doing a trade in of my 2018 Honda Fit with 100k miles as well that I got a little low balled on but I can live with it because it matched the price Carvana was offering. Overall, it was a quick process despite going back and forth on terms a couple times. I was in and out in about 2 hrs. I felt like I got a decent deal for the car and Freddie was a pleasure to work with!

Frequently Asked Questions About Honda of Hollywood

What is the address of Honda of Hollywood?

Honda of Hollywood is located at 6511 Santa Monica Blvd, Los Angeles, CA 90038, USA.

What are the operating hours of Honda of Hollywood?

Honda of Hollywood is open Monday through Saturday from 9 AM to 7 PM, and on Sundays from 10 AM to 6 PM.