Feedback is mixed, with some customers praising staff like Geoffrey and Alfonso for their helpfulness, while others report disrespectful and unprofessional behavior from management and sales staff.
Sales Experience
Many customers had positive experiences with the sales process, particularly with Geoffrey, who was noted for his transparency and assistance, while others reported issues with bait-and-switch tactics and lack of follow-through on agreements.
Service Department
The service department received significant criticism for poor communication, long wait times, and perceived overcharging for services, leading to frustration among customers.
Transparency Issues
Several reviews highlighted a lack of transparency in pricing and service recommendations, with customers feeling misled about costs and warranty coverage.
DT
Doris Torres
4 days ago
5.0
Geoffrey Wurm Sales dept made it easy to get the car I wanted. Thanks!
FE
Family Email
Jan 2, 2026
5.0
Geoffrey was able to help out with lease buy out. Also appreciated Alfonso’s honesty.
MY
Monquenta Young
Jan 1, 2026
5.0
Thank you so much Evan ,, outstanding salesman, ambitious out going and truly helpful. I am a nurse and nursing student. I really needed a car. Evan made the process convenient, I got the car I really needed and his tenacity on a different level. Thank you to outstanding car salesman who has kindness , understanding and work ethic out of this world. I am so glad my nursing co-worker referred you to me. You are Heaven sent ! Thank you Honda for this outstanding employee
CD
Christopher Desiderio
Dec 20, 2025
5.0
The sales manager Sailyn and sales person Ben went above and beyond to get me into a new car today. Went in just for an appraisal and I’m leaving with a brand new car.
EC
Erin Clayton
Dec 11, 2025
5.0
I bought a used CRV here yesterday from Freddie and am pleased with the process. I have bought used cars from dealerships in the past and usually I get all of the BS how there is a security system on the car they can't take off, there is a paint protector they can't take off, get GAP warranty, etc. to try to up charge me. I didn't get any of that and the only thing they tried charging me on is Honda Care warranty, which is a legit warranty that I think they have to offer that I know some people get. I wasn't stoked on the price of the warranty based on some research so I didn't get it and didn't get pushed toooo much on it. I was also doing a trade in of my 2018 Honda Fit with 100k miles as well that I got a little low balled on but I can live with it because it matched the price Carvana was offering.
Overall, it was a quick process despite going back and forth on terms a couple times. I was in and out in about 2 hrs. I felt like I got a decent deal for the car and Freddie was a pleasure to work with!
Frequently Asked Questions About Honda of Hollywood
What is the address of Honda of Hollywood?
Honda of Hollywood is located at 6511 Santa Monica Blvd, Los Angeles, CA 90038, USA.
What are the operating hours of Honda of Hollywood?
Honda of Hollywood is open Monday through Saturday from 9 AM to 7 PM, and on Sundays from 10 AM to 6 PM.
Does Honda of Hollywood have special hours on holidays?
Yes, Honda of Hollywood is open from 9 AM to 7 PM on November 11, 2025, as a holiday schedule.
What services does Honda of Hollywood provide?
Honda of Hollywood offers services including Honda dealership sales, auto body shop repairs, used car sales, and auto repair shop services.
How can I contact Honda of Hollywood?
You can contact Honda of Hollywood by phone at +1 323-466-3247 or visit their website at http://www.hondaofhollywood.com/.
Is there a place nearby where I can get automotive parts or additional car services?
Yes, nearby Honda offers automotive repair and parts, and the Honda Hollywood Collision Repair Center provides body shop and repair services close to Honda of Hollywood.
Are there any notable entertainment venues near Honda of Hollywood?
Yes, nearby entertainment options include Hollywood Theatre Row, The Complex Theatres and Studios, and The Blank Theatre Company for theatre lovers.
Where can I enjoy nightlife or dancing near Honda of Hollywood?
Nearby dance clubs such as Dragonfly Hollywood, Sunday Night Fever, and Helter Skelter offer nightlife and dancing experiences close to Honda of Hollywood.
Are there any pet care facilities near Honda of Hollywood?
Yes, the Veterinary Care Center and The Veterinary Care Center, both veterinarians, are located near Honda of Hollywood for pet services.
Where can I grab a coffee or a quick bite near Honda of Hollywood?
You can visit the Hudson Lobby cafe nearby to enjoy coffee or a quick meal before or after your visit to Honda of Hollywood.