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Honda of Hollywood

3.5
(648 reviews)

Business Details

6511 Santa Monica Blvd, Los Angeles, CA
90038, United States
(323) 466-3247
http://www.hondaofhollywood.com/

About

Honda DealerAuto Body ShopUsed Car DealerAuto Repair Shop

Location

Honda of Hollywood
6511 Santa Monica Blvd, Los Angeles, CA
90038, United States

Hours

Reviews

3.5
648 reviews
5 stars
334
4 stars
53
3 stars
31
2 stars
31
1 star
199

What are people saying?

AI-generated from recent customer reviews

Sales Experience

Many customers praised the sales team, particularly Geoffrey, for their professionalism, transparency, and helpfulness during the car buying process.

Service Issues

Numerous reviews highlighted significant problems with the service department, including poor communication, unprofessional behavior, and unresolved issues after service.

Customer Care

Several customers reported feeling disrespected or ignored by staff, leading to a lack of trust and dissatisfaction with the overall service experience.

Mixed Reviews

While some customers had positive experiences, others reported deceptive practices and dissatisfaction, indicating inconsistency in service quality.
  • IG
    Iris Gilad
    Feb 20, 2026
    5.0
    Geoffrey Lease and Sales department was amazing. Helped me with everything I needed!
  • AR
    Ann-Terese Riordan
    Feb 17, 2026
    1.0
    Horrible... I bought a new car in October 2025, had a flat tire on Saturday, I purchased an extended tire warranty, and I called Honda Of Hollywood service department at 11AM. The girl that answered the phone said I had to wait for Tuesday to come to the service department to get the Tire fixed because the person that fixes the tire will be in then. I had an appointment for Tuesday 10 AM, I showed up, spoke with Ivar, and he told me that he had a file a claim on the flat tire. Ivars personality was standoffish and cold. I asked him to check my windshield wiper fluid because it wasn't working. He said he would. I picked up my car at 2 PM, Ivar was very cold to me. I asked him if he filled the windshield wiper fluid and he said yes. I went to use my windshield wiper fluid today to clear my windshield, and it was not working. I went to the service department and the service person there said that the reservoir was empty. I don't know why Ivar has to lie. It makes me not trust anybody in the Honda Of Hollywood service department. Something something so simple can make a huge difference. I won't go back to the Honda Of Hollywood service department. I don't recommend Honda Of Hollywood service. I will go to the Culver City Honda. I called and left a voicemail for the service manager today, hoping that he would call me back to address this. I doubt he will.
  • JP
    Jay P
    Feb 13, 2026
    5.0
    I’m writing this review after my first experience purchasing from a Honda dealer. Big thank you to Haik, Felix, and Sammy for making the purchase experience so seamless but also fair. They’ve got a great vibe going on and are as transparent as they are friendly! Would and will recommend these folks for their level of professionalism.
  • AA
    Arie Aflalo
    Feb 6, 2026
    5.0
    I want to sincerely thank the team at Honda Hollywood for the amazing service and the great people who helped guide me through buying my beautiful Honda SUV. From the moment I walked in, I felt welcomed and taken care of — not just like a customer, but like a person whose needs truly mattered. The whole process was smooth, transparent, and even enjoyable, thanks to the professionalism, patience, and genuine care of the sales team. You didn’t just sell me a car — you helped me find something I’m truly excited to drive every day. I appreciate all the support and attention you gave throughout the experience. I couldn’t be happier with my new SUV. Thank you again!
  • KL
    Katherine Liang
    Feb 3, 2026
    5.0
    Brought my Honda civic in due to AC problems, was initially told that it would take 6-7 hours potentially for the diagnostics and repair but was pleasantly surprised to be called 4 hours after drop off with my AC fixed and finally blowing cold air! This was also covered under warranty. Definitely appreciated the honesty and hard work of Arin to get the work done in a timely manner! One suggestion would be for Honda to bring back shuttle services to this location which would make service and waiting much more pleasant!

Frequently Asked Questions About Honda of Hollywood

What is the address of Honda of Hollywood?

Honda of Hollywood is located at 6511 Santa Monica Blvd, Los Angeles, CA 90038, USA.

What are the operating hours of Honda of Hollywood?

Honda of Hollywood is open Monday through Saturday from 9 AM to 7 PM, and on Sundays from 10 AM to 6 PM.

Brand Certified Facts from Honda of Hollywood

Honda of Hollywood partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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