Location.com logo
Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.1
(1197 reviews)

Business Details

1944 S. Figueroa, Los Angeles, CA
90007, United States
(213) 746-6654

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Los Angeles, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Los Angeles University Park location today.

Location

Enterprise Rent-A-Car
1944 S. Figueroa, Los Angeles, CA
90007, United States

Hours

Reviews

4.1
1,197 reviews
5 stars
793
4 stars
141
3 stars
54
2 stars
38
1 star
171

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude and unprofessional behavior from certain employees.

Reservation Issues

Several customers experienced problems with reservations, including not receiving the vehicle they booked and being treated dismissively when addressing these issues.

Rental Process

Many reviews highlighted the efficiency of the rental process, with quick check-ins and returns, although some customers noted long wait times.

Vehicle Condition

There were complaints about receiving vehicles that were not clean or in good condition, with some customers reporting issues with damages and being charged unfairly.

Location Experience

The overall experience at this location varies significantly, with some customers expressing satisfaction and loyalty, while others vowed never to return due to negative experiences.
  • AP
    Amy Powell
    3 days ago
    5.0
    This is my go-to Enterprise in DTLA! It’s a high-volume location and can get busy, but the staff are always incredibly kind, detail-oriented, and make customers feel genuinely welcomed and cared for. Special shoutout to the branch manager, Ritchie, for consistently going above and beyond to make me feel like a valued customer. Thank you!
  • LK
    Lana Kanaan
    3 days ago
    5.0
    I rented a car for a week. Pick up and drop off went very smoothly spent no more than 10 min. I worked with Kion. He was very kind, professional and efficient. The car was clean and very reliable.
  • CN
    Canh Nguyen
    5 days ago
    5.0
    Eric and Richard were helpful and accommodating. I will definitely be back!! Thanks guys!!
  • KC
    Kevin Curry
    Feb 24, 2026
    5.0
    Communication is key
  • ZB
    Zhumaaly Bakbolotov
    Jan 22, 2026
    1.0
    I called enterprise and asked if they have available cars , they said they do have and I drove 20 miles and after when I came to the store they said they don’t have so they lied to me and I wasted my time This is really bad and sad , I don’t recommend using this branch.

Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car offer at the Downtown Los Angeles University Park location?

Enterprise provides a wide range of vehicles including cars, vans, and luxury rentals with flexible options and airport pickup services.

What are the operating hours for Enterprise Rent-A-Car in Downtown Los Angeles?

Open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 8:00 AM to 2:00 PM, and Sundays from 8:00 AM to 1:00 PM.

Brand Certified Facts from Enterprise Rent-A-Car

Enterprise Rent-A-Car partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: