Need a rental car in Los Angeles, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Westwood Century City location today.
Mixed feedback on customer service; some praised staff for being friendly and helpful, while others reported unprofessional behavior and lack of responsiveness.
Reservation Issues
Numerous complaints about not having reserved vehicles available, leading to frustration and wasted time for customers.
Transparency and Trust
Concerns about misleading information regarding charges and fees, with several customers feeling that the company was dishonest.
Overall Experience
While some customers had positive experiences with quick service and clean cars, many expressed dissatisfaction with the overall reliability and efficiency of the location.
WW
William Wagner
Jan 22, 2026
5.0
The two women managing this site kept busy while still being attentive to customers.
ST
Steven Marc Trier
Jan 14, 2026
5.0
Alicia was amazing! She found a solution for my situation in less than five minutes, which was pretty amazing as well as a welcome relief considering how frustrated I was made by Hertz, who denied me a rental but still charged my credit card - and I am a Gold Member. Not any more! Thanks, Alicia!
IM
Irene Ma
Dec 5, 2025
1.0
TERRIBLE EXPERIENCE!
They never checked the return car before they rented it to the next customer (me)! After I drove away for about 10 minutes and made my first stop, the car basically would not get into gear when I tried to restart it. The red light that says “check” came on. So I wasted a whole afternoon, just taking care of this nonsense!
That was Four days ago. As of now, you have not returned my payment since I’ve decided I don’t trust renting again from Enterprise. Talked to three different departments and nobody seemed to know what department was talking to me about!
MOST DISAPPOINTING waste of my travel time !!
HK
Hooshang Kaen
Nov 29, 2025
5.0
The team and the quality of the car and the service were great. The rates are good also except the insurance charges are high and needs to be addressed.
NM
Nasrin Mahan
Nov 18, 2025
1.0
Charge Extra • Not Trustable • Misleading Manager — Go Rent Somewhere Else
We rented a car and Venessa promised we wouldn’t pay anything extra, and we asked her several times to be sure. Because we were in a hurry, we trusted her and signed. Later, we were charged almost $200 in extra fees. Trust is very important in business, but they clearly don’t care. Very disappointing and dishonest experience — rent somewhere else.
Dear Natalie,
The website you sent is very confusing, and it feels like you are not trying to resolve the problem—just copying and pasting a link. If you truly want to help, please contact me directly by phone or email and ask why I am dissatisfied and how your Venice location treated us.
Many customers have shared similar experiences in reviews. Please address this issue so customers can trust your service again. At this point, my family and I will no longer rent from your nearby location and will choose another company we trust.
I hope you will take this seriously and resolve the matter properly.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car offer at the Westwood Century City location?
They offer a wide range of vehicles, including rental cars, vans, and luxury cars, with flexible rental options to suit your needs.
What are the operating hours of Enterprise Rent-A-Car in Los Angeles, CA?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Where is Enterprise Rent-A-Car located in Los Angeles?
It is located at 10799 Santa Monica Blvd, Los Angeles, CA 90025, United States.
How can I make a reservation for a rental car at this Enterprise location?
You can reserve your rental car online through their website or reservation URL: https://www.enterprise.com/en/car-rental-locations/us/ca/westwood-century-city-3210.html
Does this location offer any special discounts or offers?
Yes, they feature great weekend rates and offer discounts for active military members.
What forms of payment are accepted at Enterprise Rent-A-Car Westwood Century City?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is the Enterprise Rent-A-Car Westwood Century City suitable for airport pickups?
Yes, this location offers airport pick-up services to make your transportation convenient.
What nearby places can I visit before or after renting a car from this Enterprise location?
Nearby places include the Royal Santa Monica Motel for accommodation and Firestone Complete Auto Care for automotive needs, making it convenient for travelers and locals.
Are there gas stations close to Enterprise Rent-A-Car Westwood Century City?
Yes, ARCO, Speedway Express, and Santa Monica USA gas stations are nearby, convenient for fueling up your rental vehicle.
Which healthcare facilities are located near Enterprise Rent-A-Car in Los Angeles?
Nearby healthcare providers include Victoria Omson, PMHNP-BC, Anew Era TMS & Psychiatry, and WLA Dental Center, among others, in case you need medical services while in the area.
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