Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Los Angeles, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Los Angeles Union Bank Plaza location today.
Location
Hours
Reviews
4.1
538 reviews
5 stars
357
4 stars
54
3 stars
24
2 stars
20
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff performance is mixed; while many customers praised friendly and helpful service, others reported rude and unprofessional behavior from certain employees.
Vehicle Availability
Several customers experienced issues with vehicle availability, including receiving different cars than reserved or being told their booked vehicle was not available.
Efficiency
Many reviews highlighted quick check-in and drop-off processes, although some customers noted long wait times during busy periods.
Location Experience
The location received praise for its convenient setting and cleanliness, but some customers reported negative experiences related to hidden fees and poor communication.
- TPThomas Hitoshi PruiksmaNov 25, 20255.0Great location with wonderful staff, not to mention some of the best rates we could find in LA. Highly recommended!
- RERod C. EstreraNov 16, 20255.0Great location with a very friendly, helpful and responsive team without having to wait long to be attended to. As a bonus, the rental car (a 2025 Ford Mustang convertible) was a pleasure to drive.
- WUWilliams r UmanzorNov 15, 20255.0Muy buena gracias
- KKKordellOct 1, 20251.0Hidden fees location. BEWARE!
- NHNoemí HaroSep 28, 20255.0Edward and Jessica are helpful, friendly and quick to answer any questions I may have. They work quickly and make the rental process much easier. Will definitely be booking here again!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Downtown Los Angeles?
Enterprise offers a wide range of vehicles including standard cars, vans, and luxury cars to suit your rental needs.
Where is the Enterprise Rent-A-Car location in Downtown Los Angeles?
Our office is located at 445 S Figueroa St, Los Angeles, CA 90071.
What are the business hours for Enterprise Rent-A-Car at Downtown Los Angeles?
We are open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays.
Can I reserve a rental car online for the Downtown Los Angeles Enterprise location?
Yes, you can reserve your rental car online through our reservation website at enterprise.com.
What payment options does Enterprise Rent-A-Car accept at this location?
We accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car provide any discounts for active military members?
Yes, we offer discounts for active military members at this location.
What languages are supported by the staff at Enterprise Rent-A-Car Downtown LA?
Our staff can assist you in English.
Which nearby place can I visit for digital marketing services around Enterprise Rent-A-Car?
Los Angeles SEO and Digital Advertising is nearby and can assist with internet marketing services.
Are there any hair supply stores near Enterprise Rent-A-Car in Downtown Los Angeles?
Yes, Littlemamazonly is a nearby store that offers hair supplies and hair extensions.
If I am visiting Enterprise Rent-A-Car, what local outdoor activity area can I check out nearby?
Zoom Recreation, a playground and active life area, is close by for outdoor activities.