Enterprise Rent-A-Car

4.2
481 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Los Angeles, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Los Feliz Silverlake location today.

Location

Enterprise Rent-A-Car
1608 Hillhurst Ave., Los Angeles, CA
90027, United States

Hours

Reviews

4.2
481 reviews
5 stars
349
4 stars
39
3 stars
15
2 stars
14
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff performance is mixed; while many customers praised the friendly and professional service, others reported unhelpful and rude interactions.

Reservation Issues

Numerous complaints about unavailability of reserved vehicles, leading to frustration and compromised plans for customers.

Vehicle Condition

Some customers noted that vehicles were not properly cleaned or maintained, with reports of unpleasant odors and mechanical issues.

Efficiency

Several reviews highlighted quick and efficient service during pickup and drop-off, although some customers experienced long wait times.

Pricing Concerns

Customers expressed mixed feelings about rental prices, with some stating they are high but worth the service, while others felt overcharged.
  • JD
    John Daro
    Dec 29, 2025
    1.0
    Booked online and then they didn't have the car there after I ubered to pick it up. I wouldn't trust the website and definitely call ahead.
  • DH
    Darren Hubert
    Dec 22, 2025
    1.0
    Terrible, terrible, terrible. Guaranteed a vehicle for a holiday trip and when I went to pick it up they only offered another vehicle. It was not an issue with a return but an issue with the associate not doing their job.
  • EM
    Edwin Mejia
    Dec 19, 2025
    5.0
    The place to go to rent a car, above and beyond, excellent. I always go to Enterprise because of the great service.
  • JJ
    Jonah
    Nov 21, 2025
    5.0
    Had a great experience with a 2 month long Chevrolet Malibu rental. Car was clean, well maintained, and a great experience overall to drive. Employees were friendly and they made the whole process so dang easy. You pick your car, and all the paperwork billing, inspection and walk through is done outside and on a tablet. I will say this is a busy store and inventory is scarce, please be sure to call beforehand to confirm they have the right car for you.
  • EW
    Erin Webb
    Nov 19, 2025
    5.0
    I rented a car to travel from Los Angeles to Pittsburgh. It was easy to reserve the car online and everyone at both pickup and drop-off was friendly and helpful. The car was very nice and in excellent condition. The cost was good, including unlimited mileage, and I will use Enterprise again. I recommend renting from Enterprise.

Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car offer at the Los Feliz Silverlake location?

Enterprise offers car rental, van rental, luxury car rental, auto rental, and airport pick up services.

Where is Enterprise Rent-A-Car located in Los Angeles?

Enterprise Rent-A-Car is located at 1608 Hillhurst Ave., Los Angeles, CA 90027.