Need a rental car in Los Angeles, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Los Feliz Silverlake location today.
Feedback on staff performance is mixed; while many customers praised the friendly and professional service, others reported unhelpful and rude interactions.
Reservation Issues
Numerous complaints about unavailability of reserved vehicles, leading to frustration and compromised plans for customers.
Vehicle Condition
Some customers noted that vehicles were not properly cleaned or maintained, with reports of unpleasant odors and mechanical issues.
Efficiency
Several reviews highlighted quick and efficient service during pickup and drop-off, although some customers experienced long wait times.
Pricing Concerns
Customers expressed mixed feelings about rental prices, with some stating they are high but worth the service, while others felt overcharged.
JD
John Daro
Dec 29, 2025
1.0
Booked online and then they didn't have the car there after I ubered to pick it up. I wouldn't trust the website and definitely call ahead.
DH
Darren Hubert
Dec 22, 2025
1.0
Terrible, terrible, terrible. Guaranteed a vehicle for a holiday trip and when I went to pick it up they only offered another vehicle. It was not an issue with a return but an issue with the associate not doing their job.
EM
Edwin Mejia
Dec 19, 2025
5.0
The place to go to rent a car, above and beyond, excellent. I always go to Enterprise because of the great service.
JJ
Jonah
Nov 21, 2025
5.0
Had a great experience with a 2 month long Chevrolet Malibu rental. Car was clean, well maintained, and a great experience overall to drive. Employees were friendly and they made the whole process so dang easy. You pick your car, and all the paperwork billing, inspection and walk through is done outside and on a tablet.
I will say this is a busy store and inventory is scarce, please be sure to call beforehand to confirm they have the right car for you.
EW
Erin Webb
Nov 19, 2025
5.0
I rented a car to travel from Los Angeles to Pittsburgh. It was easy to reserve the car online and everyone at both pickup and drop-off was friendly and helpful. The car was very nice and in excellent condition. The cost was good, including unlimited mileage, and I will use Enterprise again. I recommend renting from Enterprise.
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car offer at the Los Feliz Silverlake location?
Enterprise offers car rental, van rental, luxury car rental, auto rental, and airport pick up services.
Where is Enterprise Rent-A-Car located in Los Angeles?
Enterprise Rent-A-Car is located at 1608 Hillhurst Ave., Los Angeles, CA 90027.
What are the business hours for Enterprise Rent-A-Car at the Los Feliz Silverlake location?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and Sunday from 9:00 AM to 12:00 PM.
How can I make a reservation with Enterprise Rent-A-Car?
Reservations can be made online at enterprise.com or via the specific reservation URL https://www.enterprise.com/en/car-rental-locations/us/ca/los-feliz-silverlake-3219.html.
What payment options are accepted at Enterprise Rent-A-Car?
Enterprise accepts American Express, cash, check, Discover, MasterCard, and Visa.
Is Enterprise Rent-A-Car owned by a woman and do they offer discounts for active military?
Yes, this Enterprise location is woman-owned and offers discounts for active military personnel.
What car rental alternatives are near Enterprise Rent-A-Car at Los Feliz Silverlake?
Alamo is another car rental agency nearby, providing additional options for vehicle rentals.
Are there automotive-related services near the Enterprise Rent-A-Car location?
Yes, Castle Body Shop for auto repairs and detailing, and Vine Auto Center for automotive repairs, tire service, and towing are close by.
What nearby places can customers visit for food and relaxation before or after renting a car?
Customers can visit Butter Cake Shoppe for bakery treats and cupcakes, or enjoy meals at Best Fish Tacos in Ensenada and The Best Fish Tacos in Ensenada, two nearby Mexican and seafood restaurants.
Is Enterprise Rent-A-Car in Los Feliz Silverlake accessible for customers who want to visit nearby landmarks or services?
Yes, customers can easily access nearby landmarks like the LAFD Fire Station 35 for emergency services or visit business services such as West Coast Tax and Financial Services or various real estate agents close by.