Need a rental car in Los Angeles, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Baldwin Hills location today.
Many customers praised the friendly and helpful staff, highlighting excellent service experiences.
Vehicle Condition
Several reviews mentioned issues with vehicle cleanliness and maintenance, with some customers receiving poorly maintained cars.
Rental Process
The rental process was generally described as quick and efficient, although some customers experienced delays and issues with vehicle availability.
Pricing
Customers appreciated competitive pricing, but some expressed dissatisfaction with additional charges and the need for better pricing for returning customers.
Mixed Experiences
While many reviews were positive, there were notable complaints about specific staff members and overall service quality at times.
DW
Dira Wilson
Jan 7, 2026
5.0
Friendly, courteous and professional staff! Good rates, clean and reliable cars.
SD
Simone Drucker
Dec 24, 2025
5.0
Everyone at this Enterprise location is so nice. The customer service was excellent. I don't usually expect that from a rental car place. It made my experience better. I had to rent a car here a couple weeks ago while my car was getting repaired, the great service made an otherwise inconvenient situation a lot more pleasant. Thank you!
MG
Murray Glick
Dec 7, 2025
5.0
Great staff and clean car! Easy experience and all good.. Will do it again
DP
Denise Palmer
Nov 21, 2025
5.0
I appreciate the staff at the La Cienega Enterprise. They picked me up from my Auto repair shop and took me back to their office. The rental process was not lengthy. Once I returned the rental, I was driven back to the auto shop to get my car. This is a plus in my book, so convenient, and the staff was professional & courteous!!!! I will rent from them again!!!
RB
Richie Bencivenga
Nov 16, 2025
5.0
I received excellent service from Chrys while renting at this Enterprise this week. While I was on my way from the airport, a power outage affected huge swaths of the city including all of the traffic lights in the area of the Enterprise, bringing traffic to a stand still for nearly a half hour. Chrys stayed in contact with me during my ride over and hung around after closing so I could still pick up my rental. He was kind, calm, and considerate throughout the process - much gratitude to you, Chrys!
The rates at this location were lower than other car rental offices nearby, and it's just a half a block from a Metro stop, so it's easy to get there without a car. Also, by some chance of fate, the least expensive car available during my stay was a Mustang Convertible, which was so fun to drive around LA. From start to finish, it was an awesome rental experience. Thanks again Chrys and the entire Enterprise team for the awesome service!!