Need a rental car in Los Angeles, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Baldwin Hills location today.
Many customers praised the friendly and professional staff, highlighting excellent service experiences.
Vehicle Condition
Several reviews mentioned issues with the cleanliness and maintenance of rental vehicles, including old cars and unclean interiors.
Reservation Issues
Customers reported problems with vehicle availability and receiving different cars than what was reserved, leading to dissatisfaction.
Fees and Charges
There were complaints about unexpected fees and charges, particularly related to vehicle condition and fuel levels.
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Eric Griffin
Feb 23, 2026
5.0
Outstanding customer service!!
ME
Myat Poe Eain
Feb 16, 2026
1.0
It’s really hard to call this branch. I wish they pick up the call. I have been calling for 2 hours straight and not getting a single chance to talk with the employee.
KH
Kimeko Holland-Brown
Feb 11, 2026
5.0
The service was fast, smooth and very professional. Customer service is hard to get now a days, but that's exactly what I received.
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Peter Schuette
Jan 27, 2026
1.0
The fleet of cars is old, for a rental company (all around 40k miles) and they charge you if anything goes wrong with the car during your rental. While driving one of their rentals, the underbody plastic protective piece dropped and started scraping the pavement on the I-10. I brought it in to swap out vehicles and they launched an investigation, ultimately costing me my $150 deposit. (That plastic piece must have been ready to drop when I picked up the car.) The car I rented before this one smelled terribly of cigarette smoke. I wouldn’t rent here again. They will find a way to charge you fees on top of fees.
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Rafael Enciso
Jan 26, 2026
5.0
They were great! Amazing service! Prince is the best!