Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Los Angeles, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Hancock Park location today.
Location
Hours
Reviews
4.2
354 reviews
5 stars
251
4 stars
37
3 stars
9
2 stars
14
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customer service received mixed reviews; while many praised the staff for being friendly and helpful, there were notable complaints about rude behavior and poor communication from certain employees.
Vehicle Condition
Several customers reported issues with vehicle maintenance, including cleanliness and readiness, which detracted from their rental experience.
Reservation Issues
Multiple reviews highlighted problems with reservations, including unavailability of booked vehicles and miscommunication regarding rental terms.
Positive Experiences
Despite some negative feedback, many customers expressed satisfaction with their rental experiences, citing efficient service and helpful staff.
- TRTimani Reid4 days ago1.0Poor service, would never rent here again.
- KPKrystian Plaskota5 days ago5.0Guy named Ever I think he said his name was helped me out.
- ATAngela ToddDec 30, 20255.0I love this place. I've been going here for years. The customer service is great
- LSLilian SosaDec 23, 20255.0Came in on a very busy weekend I can tell the store was short staffed overall staff, made my rental transaction. Very smooth. I will definitely come .
- BWBilawal WaheedNov 25, 20251.0Behaviour of customer representatives today here is horrible, he refused every single try not to give me service, once I started asking reason then he said none of enterprise will assist me for rental car, i will never recommend this location at all,
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Los Angeles?
Enterprise Rent-A-Car is located at 4550 Beverly Blvd, Los Angeles, CA 90004.
What are the business hours for Enterprise Rent-A-Car?
The business hours are Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and it is closed on Sundays.
What types of vehicles can I rent at Enterprise Rent-A-Car?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars for flexible rental options.
How can I make a reservation at Enterprise Rent-A-Car Hancock Park location?
You can reserve a rental car online at https://www.enterprise.com/en/car-rental-locations/us/ca/los-angeles-hancock-park-32c4.html or by calling +1 323-962-5200.
What payment options does Enterprise Rent-A-Car accept?
Enterprise accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment methods.
Does Enterprise Rent-A-Car offer any special deals?
Yes, Enterprise offers great weekend rates which you can check and book on their weekend specials page.
Are there any public transit options near Enterprise Rent-A-Car?
Yes, the Western and Beverly bus station is nearby, making it convenient to access Enterprise Rent-A-Car via public transportation.
What nearby places can I visit after renting a car from Enterprise?
Nearby you can visit places like Paper Tiger Bar for a drink, Beverly Hot Springs Spa for relaxation, or Balcony Coffee and Tea for a coffee break.
Are there beauty and spa services close to Enterprise Rent-A-Car?
Yes, nearby beauty and spa services include Joon Beauty Salon, KSY LA Skin Care, and Nail Atelier for your grooming and skincare needs.
Is Enterprise Rent-A-Car women-owned and do they offer discounts for active military?
Yes, Enterprise Rent-A-Car is women-owned and offers discounts for active military members.