Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Los Angeles, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our West Los Angeles Brentwood location today.
Location
Hours
Reviews
4.1
175 reviews
5 stars
119
4 stars
14
3 stars
9
2 stars
3
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting exceptional service from specific employees like Dean, Shayan, and Nish.
Efficiency
Several reviews noted quick and efficient rental processes, with minimal waiting times reported during pick-up and drop-off.
Mixed Experiences
While many had positive experiences, some customers reported issues with specific staff members and problems with billing or vehicle availability.
Vehicle Quality
Customers appreciated the cleanliness and condition of the cars, although some mentioned that certain vehicles could be newer or in better condition.
Pricing Transparency
There were complaints about unclear pricing and unexpected fees, indicating a need for better communication regarding costs.
- TMTheresa Mongelluzzo6 days ago5.0Great experience here -- needed a car rental quickly, and Enterprise was great. Excellent customer service, efficiency and attention to detail.
- JMJohn McCabeJan 7, 20265.0Had a great experience renting a fantastic car at the Brentwood, California Enterprise.
- RHRenee HanemannJan 5, 20261.0I had a reservation here weeks in advance and despite confirming my reservation on the phone two days prior and checking in online 24 hours in advance, Enterprise didn’t have any cars to rent. I was surprised that they did not call me earlier in the day to let me know about this so I could make alternate plans before other rental car lots closed. I asked them to cover the difference at a competitor, and they told me no. I asked them to call LAX to see if they have a car, and they said they were unable to do so and I would have to go to LAX in person to ask. I had to cancel my vacation due to this, which is not the end of the world of course, but it was a bummer for me. I was very put off by how Enterprise employees kept placing blame on customers instead of recognizing that they are in the business of renting cars without reliably having cars to rent. One person told me, with a straight face, that the AWD SUV that I wanted to rent is a very in demand vehicle. Which is true! But that is why I made a reservation with them, assuming it was in good faith. Ultimately, I hold no ill will against the employees of this corporation - it seems like they were doing their best to mitigate a predictable car shortage due to cost saving, bare bones operations put in place by executives. I still won’t be renting from them again, but I hope they found the single car they seem to share across all Enterprise lots in the city.
- EEEmilyDec 27, 20251.0Was given a dirty car and told it was “just stained” the reluctantly cleaned the front seat and magically the “stains” came right out but they didn’t clean the back or the giant spill that caused the entire car to smell.
- ARApachi RomeoDec 19, 20255.0Perfect experience.
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in West Los Angeles Brentwood offer?
They offer a wide range of vehicle rentals including cars, vans, and luxury vehicles, with flexible rental options and airport pick-up service.
What are the operating hours of Enterprise Rent-A-Car at 11325 Santa Monica Blvd?
They are open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Where is Enterprise Rent-A-Car's West Los Angeles Brentwood location?
The address is 11325 Santa Monica Blvd, Los Angeles, CA 90025, USA.
How can I make a reservation with Enterprise Rent-A-Car in West Los Angeles Brentwood?
You can reserve a rental car online at their website https://www.enterprise.com/en/car-rental-locations/us/ca/west-los-angeles-brentwood-326c.html or call +1 310-477-7209.
What payment options are accepted at Enterprise Rent-A-Car in West Los Angeles Brentwood?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Does Enterprise Rent-A-Car at this location offer any special discounts?
Yes, they offer discounts for active military members.
What nearby automotive services are available close to Enterprise Rent-A-Car?
Nearby automotive services include International Detail, RDM Advanced Diagnostics Auto Center, and Trade In Solutions for car buying.
Are there any nearby restaurants customers can visit before or after renting a car?
Yes, nearby dining options include Shin-Sen-Gumi Hakata Ramen, Shin-Sen-Gumi YAKITORI West L.A., Nanbankan, and Sholeh Restaurant offering various Asian and Mediterranean cuisines.
What entertainment options are nearby Enterprise Rent-A-Car?
Customers can enjoy nearby entertainment such as 60out Escape Rooms for fun group activities and APEX: Active Play Experience for Kids for amusement and gym facilities.
How can nearby services like Santo's Tailor Shop and 76 gas station complement my visit to Enterprise Rent-A-Car?
Santo's Tailor Shop & Dry Cleaning can assist with clothing needs, while the 76 gas station nearby allows for convenient refueling before or after renting a vehicle.