Business Details
About
Tire Shop
Welcome to Big O Tires, The Team You Trust®! Our legendary friendly service here in Los Angeles, CA keeps our customers coming back for more! Early, late & weekend appointments available. Free alignment checks. Home to our namesake brand, Big O Tires, & the major brands you count on like Michelin, BFGoodrich, Continental, Cooper, Goodyear, Hankook, Mickey Thompson, Nitto, Pirelli, Sumitomo, & Yokohama. We bring you straight talk about tires, oil changes, brakes & suspension, A/C service, wipers, belt & hose replacements, new batteries, headlights, taillights. Don’t let the check engine light or a flat tire slow you down! Visit Big O Los Angeles for honest, worry-free tire & auto service.
Location
Hours
Reviews
4.2
324 reviews
5 stars
235
4 stars
26
3 stars
7
2 stars
8
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some praising staff like Andy and Mario for their helpfulness, while others report rude and unprofessional behavior from certain employees.
Pricing Issues
Several customers expressed concerns about high prices and upselling tactics, feeling that they were charged excessively for services.
Service Quality
While many reviews highlight quick and efficient service, there are complaints about poor workmanship and unnecessary repairs being suggested.
Accountability
Customers noted a lack of accountability from the staff regarding mistakes, such as damaging rims or failing to follow through on promises.
- GGGREENZO1 day ago5.0Mamager incredibly friendly and shared knowledge with me about my issue without any promise of spending my money here. Definitely will be coming back when work will be required
- MDMady Decker5 days ago5.0Great quick service, honest and reasonable pricing and was able to get a tire patched in ~30 min! Would recommend to anyone in the west LA area.
- MJMichael JJan 7, 20265.0Professional and friendly service. Tire prices and guarantee are good.
- BMBrooke MulliganJan 4, 20265.0I’ve come here twice for tire “emergencies” and both times, I have gotten great help from the shop. This time (today), despite being down a tire person and clearly dealing with a lot, the service member (I should have gotten a name!!!) went above and beyond to help me out. I was sure I would need to buy tires, but I was wrong. Other places would surely try to upsell me, but not Big O! I’m so thankful for them.
- MMMallory MazerDec 26, 20255.0Had a flat, they repaired it super quickly and for a very reasonable fee. Also topped up my air pressure in all tires.