AutoZone Auto Parts

4.2
941 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Los Angeles #5221 in Los Angeles, CA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Los Angeles, CA or call us at (323) 752-1617.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1401 W Florence, Los Angeles, CA
90047, United States

Hours

Reviews

4.2
941 reviews
5 stars
550
4 stars
196
3 stars
105
2 stars
34
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received high praise while others were criticized for rudeness and lack of knowledge.

Staff Helpfulness

Several customers highlighted specific employees who provided exceptional assistance, while others noted a lack of engagement from staff.

Long Wait Times

Many customers reported long wait times and insufficient staffing, leading to frustration during busy periods.

Product Availability

Customers appreciated the availability of parts and products, but some experienced issues with incorrect items or delays in service.

Store Environment

The store's organization and efficiency were criticized, with comments about disorganization and slow checkout processes.
  • DD
    Darrell
    Nov 24, 2025
    4.0
    THERE IS A NEW RECYCLING PLACE ON EIGHT AVENUE THE SAME SIDE LIKE FRESH AND MEATY BURGERS IF YOU HAVE A LOT OF CRV PLASTIC FILLED TO THE TOP BASKET YOU GET $17 THE PLASTICS PAY WAY MORE THE RECYCLING CENTER IS ON EIGHT AVE YOUR WELCOME CHECK THEM OUT IM HAPPY TO HELP YOU
  • AM
    Angela M
    Oct 4, 2025
    1.0
    Tried to get my battery tested as advertised and possibly purchase one if needed. They couldn't find a battery tester or the battery charger and referred me to another auto co even after I stated i bearly made it to this location. The rep didn't appear to care.
  • GF
    Getasew Fkadu
    Aug 19, 2025
    2.0
    Customer service sucks
  • BG
    B G
    Jul 22, 2025
    5.0
    Execelente servicio y atención por parte de Jaqueline R, venimos de otro autozone por pésima atención al cliente
  • FX
    Fhearo x
    Jul 14, 2025
    4.0
    good customer service helpful

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in Los Angeles?

AutoZone Auto Parts in Los Angeles is open Monday through Saturday from 6:30 AM to 10:00 PM, and on Sundays from 7:00 AM to 10:00 PM.

Does AutoZone Auto Parts offer in-store pickup or delivery services?

Yes, this AutoZone location offers in-store pickup, curbside pickup, and same-day delivery services.