Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Los Angeles #5361 in Los Angeles, CA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Los Angeles, CA or call us at (323) 266-8591.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
581 reviews
5 stars
340
4 stars
108
3 stars
68
2 stars
18
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees are praised for being helpful and knowledgeable, while others are criticized for rudeness and lack of professionalism.
Product Availability
Customers frequently reported issues with product availability, including incorrect parts being provided and long wait times for orders.
Store Experience
The store environment received mixed reviews; some customers appreciated the quick service and helpful staff, while others experienced delays and poor treatment.
Staff Knowledge
There are concerns about staff training and knowledge, with some customers noting that employees provided incorrect information about products.
- CCCJNov 15, 20255.0I started my day with car trouble, my dash kept showing the battery was good, but every time I tried to start the car, it wouldn’t turn over properly. Worried it might be the starter or alternator (big expenses I was hoping to avoid), I went to the nearest AutoZone. Joseph R. went above and beyond to help me. Even though the store didn’t have a jump starter available, someone had taken theirs, he used his own personal vehicle to give me a jump. He then provided the tools I needed to replace my battery, explaining that based on how the car started, it was most likely just the battery. After I purchased a new one, he even checked my starter and alternator to confirm they were both in good condition. Thanks to Joseph, I saved a lot of money and time, and I was able to get back to work instead of leaving my car at a mechanic. His customer service was outstanding, he was knowledgeable, professional, and genuinely kind. He even treated my service dog with respect, which meant a lot to me. I’m currently fighting blood cancer, and encounters with people like Joseph make a real difference. He deserves recognition, whether it’s a bonus or a supervisory position. AutoZone is lucky to have someone with his skills and compassion. Thank you, Joseph R., for turning a stressful situation into a positive experience.
- BABlanca AlvarezNov 8, 20251.0Took my brakes in to get my refund because they had life warranty when I said I didn't have the debit card I paid with the cashier asked his manager Jason what could be done Jason proceeded to reply that I only had 15-30 min to come back or else I wouldn't be able to get my refund back. I went back and when I got there with my debit card on hand another cashier said he had to void the transaction and then come back another day. I wasnt given that option prior when I said that to the other cashier, he said oh that's what my manager said. If the manager doesn't know his own policy or doesn't want to relay the proper information he maybe shouldn't be working in a place where he's going to be dealing with people. Corporate is next because I rushed back and forth thinking I wasn't Gona be able to get my refund on a lifetime warranty procudt 🙄🙄🙄
- FGFreddy GonzalezOct 9, 20255.0Claudia was a great person, went above and beyond wen i asked if my alternator was running good…
- ADalfredo delgadilloOct 9, 20255.0So I recently made a purchase and was helped by Ms. Claudia Segovia.. Her customer service was Exceptional👌🏻… Very Professional and knowledgeable… that will be my go to store from now on 👍🏻…
- JGJunior GonzaOct 9, 20255.0Great service busy store and got helped quick, thank you to the lady with a grey shirt didn’t get her name but I believe she was the store manager 👍👍
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts in Los Angeles?
AutoZone Auto Parts is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sundays from 7:30 AM to 10:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone Auto Parts provides both in-store pickup and same-day delivery services for customer convenience.
What types of automotive products can I find at AutoZone Auto Parts in Los Angeles?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this location.
Which automotive brands are available at AutoZone Auto Parts on Whittier Blvd?
The store carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Los Angeles for customer service?
You can call them at (323) 266-8591 or send an email to customer.service@autozone.com.
Where is AutoZone Auto Parts located in Los Angeles?
The store is located at 3801 Whittier Blvd, Los Angeles, CA 90023.
Are there any automotive repair shops near AutoZone Auto Parts where I can get my vehicle serviced?
Yes, Andy's Smog Check Star Station and Manuel & Auto Repair are nearby automotive repair shops where you can get services like emissions inspection and vehicle repairs.
What local amenities are near AutoZone Auto Parts that I might visit before or after shopping?
Nearby places include Family Foot Care and Clinica Santa Marta for medical needs, Green Mill Liquor and Indiana Dairy for groceries and drinks, and several beauty salons such as Expressions and Rita's Beauty Salon.
Is there a bank nearby AutoZone Auto Parts for financial services?
Yes, Wells Fargo Bank is located nearby, providing banking and financial services.
How can I stay updated on promotions or find more information about AutoZone Auto Parts in Los Angeles?
You can visit their website at https://www.autozone.com/locations/ca/los-angeles/3801-whittier-blvd.html or follow their Facebook page at AutoZoneLosAngelesCA5361 and their Twitter handle @autozone.