Customer Service
Many customers praised the helpfulness and friendliness of staff members like Frankie, Max, and David, highlighting their willingness to go above and beyond.
Product Issues
Some customers reported dissatisfaction with product quality, particularly regarding batteries and warranty claims, indicating a lack of support for defective items.
Staffing Concerns
Several reviews mentioned issues with staffing levels and employee professionalism, with some customers experiencing long wait times and unhelpful attitudes from certain employees.
Management Response
Mixed feedback on management, with some customers appreciating proactive managers like David, while others criticized unprofessional behavior from certain staff members.