Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Los Angeles #5413 in Los Angeles, CA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Los Angeles, CA or call us at (213) 413-3511.
Many customers praised the staff for their helpfulness, professionalism, and willingness to assist with various car issues.
Staff Knowledge
Several reviews highlighted the staff's technical knowledge and ability to provide guidance on car parts and repairs.
Mixed Experiences
While many customers had positive interactions, some reported negative experiences with specific employees and issues with service quality.
Convenience
Customers appreciated the store's late hours and quick service, making it a convenient option for urgent automotive needs.
Installation Services
Free installation services for batteries and wipers were frequently mentioned as a valued aspect of the customer experience.
CC
C R (coreyinthecity)
Feb 4, 2026
1.0
Always loved this location, then when needed their help most had the worst customer service interaction I think I ever had. I have a 2019 Hyundai Ioniq hybrid and the easily accessibly 12V accessory battery needs replacement. The only assistance I received was an annoyed / deadpanned interest in even helping me locate a battery and a stern blanket-statement that it is company wide policy that the do not touch hybrid cars. Maybe a miscommunication, but either way it’ll be a while before I come back.
TM
Track Master
Jan 29, 2026
5.0
Michael B. (Sales manager) is the super professional who helped me with my brakes pads!!! Thanks Michael!!! 5 stars service
EA
EDWIN ALVARADO
Jan 20, 2026
5.0
Commercial state they're always willing & ready to help with checking the check engine. When you get to this store they alway ask you to come back later or next day
CL
Christian Luna
Jan 3, 2026
5.0
AUTOZONE is a good place to source car parts with plenty of FIY advice the prices are competitive and reasonable the free recharge your battery service along with OBD2 scan tools available to diagnose or have an informed idea to what might be the issue with your vehicle is a good resource. Staff is friendly and competent and a midnight cl closing time helps when you need car maintenance products or parts.
DR
D R
Dec 30, 2025
5.0
I’ve been to a few AutoZone locations before, but this Echo Park location truly represents top-tier service. After having a rough day, I was politely greeted by Kendall, which immediately helped turn things around. Her patience and professionalism solved my issue right away. Her coworker, Becker, was equally professional and courteous. This location should be a reference for how to deliver amazing customer service. I highly recommend this location.