Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Los Angeles #5432 in Los Angeles, CA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Los Angeles, CA or call us at (323) 467-8182.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
506 reviews
5 stars
314
4 stars
78
3 stars
38
2 stars
13
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received high praise for their helpfulness, while others were criticized for being rude or unhelpful.
Product Availability
Customers expressed frustration over the lack of available products and difficulty in finding specific items.
Staff Knowledge
Several reviews highlighted knowledgeable staff who provided valuable assistance, while others noted a lack of expertise among certain employees.
Positive Experiences
Many customers shared positive experiences with specific employees who went above and beyond to assist them.
- JXJacob XuDec 26, 20251.0Asked about a tire chain here, the desk guy gave us a pair that doesn’t fit and told us that we can just return it if we didn’t use it. We went ahead and tried it on and it doesn’t fit, but when we tried to take it back and return, they said it’s used and cannot be returned even tho we just literally tried it once. Absolutely not responsible for what they have claimed and not reasonable at all.
- JHJasmine H.Dec 21, 20255.0Charles, the manager, is nothing short of exceptional. I called ahead & he told me to come right in. When I arrived, he was helping an elderly couple, clearly going the extra mile and handling them with care. I didn’t mind waiting at all, because that same level of attention was exactly what I hoped for. I came in flustered and stressed, just days away from driving home for Christmas, worried about what felt like a major car issue. In an industry that can sometimes make women feel inexperienced or dismissed, Charles was respectful, reassuring, and trustworthy. There’s a reason people gravitate toward him. When stress is at its peak, whether it’s an unexpected problem like mine and/or something that feels overwhelming or expensive, he puts you at ease and helps you navigate it with care and intention. This experience was about far more than a sale. If you value the feeling of being genuinely looked after—like family taking care of you—this is the location to visit. Charles made all the difference. Even though there are AutoZones closer to my home, I will always make the trip to this location because of him—without hesitation. Just days before Christmas, when everything felt like it was going wrong, Charles delivered what can only be described as a Christmas miracle. If there were a modern-day holiday story about kindness and goodwill, he’d be the reason Scrooge believed again. =)
- KTKevin TorresDec 17, 20251.0This place is the worst autozone i have ever been too, 2nd time bad experience. Its the tattooed guy cholo wannabe and the big belly one, they first didnt want to test my alternator said the machine dont work, went to a autozone on vermont and 3rd those guys were attentive and knowledgeable of cars and parts.. anyways..the second time i could of easily walked out and they wouldnt even notice it. Eventually i paid and still i was left at the cashier i had some questions which i never got an answer too guy left me there and went on to help someone else. Worst thing of all i never got my receipt i just walked out..never again this autozone sucks..
- SISasha IvanovicDec 16, 20255.0When a blond walks in, clueless about anything and armed with questions, it usually goes disastrous 😁 And I've been there 3x in the past two weeks. Ramon and big dude are so helpful, professional and I'm very helpful for their patience and recommendations! Great staff!
- FCFranco CDec 15, 20251.0I had a bad customer service experience when I tried to return a scanner that was not working. After I explained that I had only plugged it in once, the employee said: “You used it, and now you want to return it, which is not okay.” The employee was unfairly assuming I was deliberately trying to return a used product rather than a defective one. I am now stuck with a useless device. Just ordered one from Amazon …
Frequently Asked Questions About AutoZone Auto Parts
What are the regular store hours for AutoZone Auto Parts in Los Angeles?
AutoZone Auto Parts in Los Angeles is open Monday through Thursday from 7:30 AM to 10:00 PM, Friday and Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.
Where is AutoZone Auto Parts located in Los Angeles?
The store is located at 5852 Santa Monica Blvd, Los Angeles, CA 90038.
What types of products can I purchase at AutoZone Auto Parts?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone.
Does AutoZone Auto Parts offer in-store pickup or delivery services?
Yes, AutoZone offers in-store pickup, curbside pickup, and same-day delivery services.
Which automotive brands are available at this AutoZone location?
This AutoZone carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Los Angeles?
You can call them at (323) 467-8182 or email customer.service@autozone.com for inquiries.
What nearby places can I visit after shopping at AutoZone Auto Parts?
Nearby, you can enjoy dining at Taste Of The Caribbean LA, relax at The Rhyme Massage and Wellness Center, or get your nails done at Super Nails Lounge.
Are there any nearby automotive service locations close to AutoZone Auto Parts?
Yes, Rooster Tire and Auto, a tire shop and automotive retail store, is located nearby for further automotive services.
What other stores are located near AutoZone Auto Parts that might be useful for customers?
Nearby stores include Cricket Wireless for mobile phones, America’s Best Contacts & Eyeglasses for eye care, and Bronson Santa Monica 24 Hour Laundromat for laundry services.
When was this AutoZone location established and what categories does it fall under?
This AutoZone was established in 1979 and is categorized as an auto parts store, car battery store, automotive shop, tool rental service, brake shop, and auto accessories store among others.