Business Details
About
Car Rental Agency
AM PM Car Rentals provides car rentals to the LAX Airport area.
Details
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
4.6
492 reviews
5 stars
428
4 stars
16
3 stars
13
2 stars4
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members like David, Mark, and Joy, highlighting their positive interactions.
Vehicle Quality
Customers consistently noted that the rental vehicles were clean, well-maintained, and reliable, contributing to a positive rental experience.
Rental Process
The rental and return processes were frequently described as smooth and stress-free, with minimal hassle reported by customers.
Pricing
Customers appreciated the fair and reasonable pricing, often mentioning it as a key factor in their decision to rent from this company.
Mixed Experiences
While many reviews were positive, there were a few negative experiences related to issues with vehicle condition and customer service during specific incidents.
- LJLuis Jimenez4 days ago5.0I read reviews before making my reservation, and although I was a little apprehensive, I decided to go ahead and book it. We can't always let reviews dictate our decisions, because in my case, we had an excellent experience in every aspect. I was a few minutes late checking out, and Joy was very kind to us, allowing us to leave a little later without any extra charge. The first person who assisted us at check-in was also very friendly.
- ZSzain shakeel5 days ago1.0This place is a complete joke and an outright scam. Priceless / NexCard near LAX is hands down one of the most dishonest, disorganized rental companies I’ve ever dealt with. The moment I walked in, it was chaos. Literally 6 out of 7 customers were having serious problems — arguing about hidden fees, insurance lies, and vehicle downgrades. That’s not bad luck, that’s a pattern. First major red flag: they FORCE you to write FOUR reviews on Google and Yelp before they even release the car. That is insane and explains why their ratings are fake. Any company that has to force reviews is clearly hiding how bad they actually are. Then the money games start. At the counter, they slapped on an extra $50 fee that was never properly disclosed. Their so-called “full coverage insurance” is complete bullshit. Even after paying for it, they STILL demanded my personal insurance. So what exactly am I paying for? Nothing. Just another cash grab. I booked a large SUV (Ford Expedition or similar) and they tried giving me a smaller Dodge Durango for the same price, no discount, no apology, no accountability. Classic bait-and-switch tactics. And let’s talk about the car itself — absolutely disgusting. Dirty on the outside, dirty on the inside, clearly not cleaned or inspected. For a rental company at a major international airport, this is beyond unacceptable. On top of everything, this company doesn’t even know its own rules. Their call center and front-desk staff give completely different answers. On the phone, they told me I needed a passport, then I show up and suddenly I don’t need one. Total incompetence. No communication. No professionalism. At the counter, they aggressively push insurance and upsells, making you feel pressured and trapped while prices magically change. They take advantage of tired travelers who just landed and want to leave the airport. This entire operation is misleading, predatory, and poorly run. Between forced fake reviews, hidden fees, fake insurance, downgraded vehicles, filthy cars, and clueless staff — this company should not be allowed to operate the way it does. Something seriously needs to be done about places like this. Do yourself a favor and stay FAR away from Priceless at LAX unless you want stress, wasted time, and your money stolen.
- MJMarkeithe JacksonJan 7, 20265.0David assisted me with extended my car rental return date with ease. He maintained a positive attitude, great communication skills, and professionalism. Thank you, sir! I appreciate your help🙂
- CMCarol MendozaJan 2, 20265.0I personally had a great experience at Priceless from check in with I believe her name Sendy. To check out with a nice gentleman. I got an almost new Camry. I almost didn’t come cause of other reviews. But glad I got my experience here. I will be renting here in the future.
- BOBrandy OutenDec 19, 20255.0I had a great experience with this rental car company from start to finish. The vehicle was clean, well-maintained, and ready on time, which made the entire process smooth and stress-free. The pricing was fair and there were no surprises, which I really appreciated. I especially want to highlight David, who was a great representative and incredibly helpful. He was professional, friendly, and took the time to answer all of my questions, making sure I had everything I needed before I left. His customer service truly made a difference and turned a good experience into a great one. I would definitely rent from this location again and highly recommend it to others.
Frequently Asked Questions About AM PM Car Rentals
How do I get from LAX Airport to the rental office?
It is an easy shuttle ride from LAX airport terminals:
Upon arrival to LAX, please proceed to the lower/arrivals level inner curb under the pink sign that reads "LAX SHUTTLES." Look for the bus that says "METROCONNECTOR/GREEN LINE" and inform the driver that you want to go to the FIRST STOP AFTER EXITING THE AIRPORT CALLED "Remote Rental Car Depot." Upon arrival to the "Remote Rental Car Depot," you will be met by the Priceless and Nextcar representative and you will be shuttled to the office.
How do I return the rental vehicle?
Return the car to our office address:
5250 W Century Blvd.
Suite 104
Los Angeles CA 90045
Park the car inside the parking garage located behind the main building (airport center) on the 5th level (top level) in spaces designated as NextcarPriceless Car rentals. Then visit our office in the main building of airport center suite 104 for processing the return.
Please note our courtesy shuttle timings from our rental office to LAX terminals:
Please note our courtesy shuttle timings from our rental office to LAX terminals:
- First shuttle leaves at 7:00 AM. (Monday to Friday)
- Last shuttle leaves at 11:30 PM. (Monday to Friday)
- First shuttle leaves at 9:30 AM. (Saturday)
- Last shuttle leaves at 4:30 PM. (Saturday)
- Sunday - closed (no shuttles)
AFTER HOURS RETURN/UNATTENDED RETURN:
Return the car to our office address: 5250 W Century Blvd. Suite 104, Los Angeles, CA 90045
Park the car inside the parking garage located behind the main building (airport center) on the 5th level (top level) in spaces designated as Nextcar/Priceless Car Rentals. Then visit our office in the Main Building of Airport Center Suite 104 for processing the return.
Please note our courtesy shuttle timings from our rental office to LAX terminals:
- First shuttle leaves at 7:00 AM. (Monday to Friday)
- Last shuttle leaves at 11:30 PM. (Monday to Friday)
- First shuttle leaves at 9:30 AM. (Saturday)
- Last shuttle leaves at 4:30 PM. (Saturday)
- SUNDAY WE ARE CLOSED (NO SHUTTLES)
For after-hours returns, a one-time fee of $45 applies. Park the vehicle, capture required pictures, lock it, and drop the key in the DROP BOX located at the front of the office. RENTERS ARE RESPONSIBLE TO ARRANGE AND PAY FOR THE TRANSPORT.
What documents are required to rent a car?
Please make sure you carry (all documents should be physically present at the time of rental, we do not accept copy/expired dates and mutilated documents):
- Valid driver’s license
- Proof of full coverage insurance
- Major credit card (no debits, no cash, no prepaid cards)
Additional rules and restrictions might apply for Local Renters and Underage Drivers
What is local renter's policy?
- Local renters are allowed to drive within 100 miles radius of the rental location
- Local renters are allowed to drive only 50 free miles per day
- Additional miles are in the range of $.39 up to .79/mile depending on the class of the car.
Option to purchase unlimited miles are available:
- Sedans - $30/day
- Compact and mid-size SUVs- $45/day
- Minivan and full-size SUV and luxury cars - $85/day
- Debit cards are not accepted from local renters.
- A security deposit of $500 is required in addition to the rental amount
- Additional rules and restrictions might apply for local renters and underage drivers
- Traveling excessive miles (over 10 miles per day and going out of geographical restriction (CA NV) will result in penalties and fees over $1,500
What are the mileage policy and restrictions to drive?
With boarding pass and return airline ticket
- UNLIMITED MILES
Without boarding pass and return airline ticket
- 50 miles per day
What are the geographical restrictions to drive?
With boarding pass and return airline ticket - ALLOWED IN THE STATES OF CALIFORNIA AND NEVADA ONLY
Without boarding pass and return airline ticket - ALLOWED TO DRIVE ONLY WITHIN 100 MILES RADIUS FROM LAX AIRPORT
What is the security deposit policy?
The security deposit is the amount collected in addition to the total rental amount on the rental agreement. The renter is required to pay an additional $200 - $1,000 deposit for every rental every time. This security deposit cannot be used toward the rental.
The security deposit is returned to the renter's credit card when the rental car is returned after deducting any additional charges and incidentals. It takes 5-7 business days (depending on the bank) for the funds to appear as a credit on the credit card on file which was used to pay for the rental.
Security deposits can be used toward the incidentals that are determined at the time of the return for example:
- Late return fee
- Discrepancy in fuel returned
- After-hours drop-off charges
- Deductible on insurance
What is the debit card policy?
Debit cards are accepted only from renters having a valid boarding pass and return airline ticket that matches the rental dates. There is a one-time non-refundable fee of $75 assessed at the time of the rental.
Renters can only rent 4-door sedans on debit cards. The security deposit will be $500 up to $1,000 depending on the length of the rental and class of the car. It usually takes up to 15 days for refunds.
Are there any age restrictions on driving?
- We do not rent cars to any driver under the age of 21 years
- Drivers under the age of 25 (considered underage) are charged a fee of $25/day (underage fee)
- Underage drivers should always be in possession of full coverage insurance and major credit cards
- Debit cards are not accepted from underage drivers
- Declaration page of insurance must be submitted in advance
- Drivers under the age of 25 can only rent cars in the classes of ECAR CCAR ICAR
- Drivers over 65 are charged a fee of $25/day
What is the pre-rental vehicle inspection process?
At the time of the rental pickup, the renter should conduct a thorough inspection of the vehicle by downloading the mobile app and/or follow these steps:
- Check for any pre-existing damage using our app or take a minimum of 8 pictures, covering all corners.
- Start the car and photograph the odometer displaying mileage and gas level.
- Capture a picture of the front and rear seats' interiors
Are there refunds for prepaid rentals?
- Prepaid rentals are NON-REFUNDABLE/NON-CHANGEABLE
- There are no refunds for prepaid rentals.
How can I get from LAX Airport terminals to the AM PM Car Rentals office?
Take the shuttle from LAX lower/arrivals level inner curb under the "LAX SHUTTLES" pink sign, board the "METROCONNECTOR/GREEN LINE" bus to the "Remote Rental Car Depot." AM PM Car Rentals representatives will meet you there and shuttle you to the office.
Where is the return location for rental cars from AM PM Car Rentals?
Return the car to 5250 W Century Blvd Suite 104, Los Angeles, CA 90045. Park in the designated NextcarPriceless spots on the 5th level parking garage behind the main building and process the return at Suite 104.
What documents do I need to provide to rent a car at AM PM Car Rentals?
You must present a valid driver's license, proof of full coverage insurance, and a major credit card (no debit, cash, or prepaid cards accepted). All documents should be physically present and valid at rental time.
What are the policies regarding local renters at AM PM Car Rentals?
Local renters may drive within 100 miles of the rental location, get 50 free miles per day, and pay additional mileage fees beyond that. Debit cards aren't accepted, and a $500 security deposit is required.
Is there a security deposit required for rentals, and how is it processed?
Yes, a security deposit between $200 and $1,000 is required and charged in addition to rental fees. It is refunded to the credit card within 5-7 business days after deducting any charges like late fees or fuel discrepancies.
Does AM PM Car Rentals accept debit cards for payment?
Debit cards are accepted only if you have a valid boarding pass and return airline ticket matching rental dates, with a $75 one-time non-refundable fee. Rental is limited to 4-door sedans with a security deposit of $500 to $1,000.
What are the rental car driving mileage and geographical restrictions?
With a boarding pass and return ticket, unlimited miles are allowed and driving is restricted to California and Nevada. Without them, driving is limited to a 100-mile radius from LAX Airport with 50 miles per day.
What nearby car rental agencies are close to AM PM Car Rentals?
Nearby car rental agencies include lax van rental, Sur Price car rentals, Los Angeles Van Rentals, EL8 Car Rental, Rex Luxury Car Rental, 21 Car Rental, ACE Rent a Car, and Elita Rent A Car, offering various vehicle options to customers in the area.
Are there any nearby services useful for travelers renting from AM PM Car Rentals?
Yes, Bounce Luggage Storage - LAX offers secure luggage storage, and Smile Travel Agency and Tour Los Angeles provides travel services. Los Angeles Limo and Bel Air Limousine offer transportation options for customers before or after their rental.
What are the AM PM Car Rentals business hours?
Monday to Friday, AM PM Car Rentals is open from 6:00 AM to midnight. On Saturdays, hours are 9:00 AM to 5:00 PM. The rental office is closed on Sundays.