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Jiffy Lube

4.3
(426 reviews)

Business Details

3311 Katella Ave, Los Alamitos, CA
90720, United States
(562) 596-1827
https://www.jiffylube.com/locations/ca/los-alamitos/1740

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in LOS ALAMITOS. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Details

  • Requires appointmentNot available

Location

Jiffy Lube
3311 Katella Ave, Los Alamitos, CA
90720, United States

Hours

Reviews

4.3
426 reviews
5 stars
307
4 stars
38
3 stars
27
2 stars
13
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, professional, and attentive staff, highlighting their excellent communication and willingness to help.

Speed of Service

Many reviews noted the quick and efficient service, with several customers mentioning being in and out in under 30 minutes.

Upselling Concerns

Some customers expressed frustration with perceived upselling practices, feeling they were recommended services they did not need.

Overall Satisfaction

Despite some concerns about pricing and upselling, the majority of customers reported positive experiences and expressed a willingness to return.
  • JP
    Juanita Penn
    4 days ago
    1.0
    Totally sham, will rip you off. They take no responsibility for mistakes. Do not trust this location. They messed with my brakes and gaslighteted me.
  • TA
    Troy Andrews
    4 days ago
    2.0
    I was very Disappointed , its been uh while since going to this one, I had to ask about cleaning my windows No Vatcume like before, all they seem to worry about how far they can get in my Pocket 🤨🤨🤨🤨🤨
  • NW
    Nicole W
    Feb 25, 2026
    3.0
    Antwon in the upper bay was very helpful and informative, however Micah the CSA gave me incorrect information and cost me extra money. He told me I need my rear differential done and when I questioned him, his response was “rear diff” as if that was any help at all. After leaving, I realized that my car is front wheel drive and that’s why I had never heard of that service before. On top of that, when it was time to check out he asked me if I had any coupons and I asked if they offered a military discount, to which he replied no. After leaving the shop and telling my husband, he insisted they do offer a military discount and I looked online and it appears they do. I tried to call into the shop but was unable to reach anyone. On a $400 transaction, a 15% discount would have been helpful. I understand if someone is still in training but he needs to ask for help if he is unsure of something.
  • DD
    Dianne Dockstader
    Feb 9, 2026
    1.0
    I went in for a simple oil change. Guy there told me I needed all four new brakes and that my battery was almost dead. I took my car to Jiffy Lube because the place I usually take my car to is closed on Saturdays. I took my car in that following Monday and they said that my brakes are fine and my battery is to the full power. This was a young guy trying to rip me off. Unbelievable.
  • SR
    Saray Del Rio
    Feb 2, 2026
    5.0
    First time going to this location and staff was very courteous and professional. As long as I've been taking my car to different Jiffy Lube locations this was the 1st time my windows were cleaned and car was vacuumed. It was refreshing to see such young men providing excellent customer service. Whoever is running this shop needs to give other shops pointers on providing excellent customer service. Thank you and I'll be back to seal beach shop.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service

Brand Certified Facts from Jiffy Lube

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Certified March 01, 2026Yext Knowledge Graph
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