Jiffy Lube

4.3
400 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in LOS ALAMITOS. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Details

  • Requires appointmentNot available

Location

Jiffy Lube
3311 Katella Ave, Los Alamitos, CA
90720, United States

Hours

Reviews

4.3
400 reviews
5 stars
288
4 stars
37
3 stars
25
2 stars
12
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, professional, and attentive, contributing to a positive experience.

Efficiency

Many reviews highlighted the quick service, with several customers noting that their oil changes were completed in under 15 minutes.

Upselling Concerns

Some customers expressed dissatisfaction with aggressive upselling tactics and unexpected charges for additional services.

Mixed Experiences

While many customers had positive experiences, a few reported issues with service quality and communication, indicating inconsistency.
  • JJ
    Jocelyn Jackson
    5 days ago
    5.0
    This Jiffy Lube is a hidden gem… the staff are beyond accommodating, never pushy, and go above and beyond to create a great service experience. I’ve had my oil changed here multiple times and it is always a fantastic experience.
  • CF
    Carol Fisher
    5 days ago
    5.0
    The guys are very nice AND it makes a difference! The transmission service was the reason I went in. I have an old car and we have been keeping it together by handling the services recommended with the small size of my wallet.
  • JH
    John Harvey
    Dec 29, 2025
    5.0
    Came in for service and was very well taken care of. That is why I always come to this location.
  • ME
    Michael J Editing
    Dec 29, 2025
    1.0
    Called location to find out my service history after AI interface told me to set up an account only to find service history wasn't there. AI connected me to Los Al for my service records. Person who answered asked to put me on hold for "a few seconds" - hung up after 10 minutes waiting. Tried to call back, location wasn't accepting calls. All round frustrating.
  • RT
    Ron Taber
    Dec 20, 2025
    5.0
    Great service all the personnel are very polite and attentive appreciated the Uber ride back home so I could continue doing my work. Merry Christmas and happy holidays to all the staff and families there! RT Long Beach Just a comment since this was a company car and went through a national account. I would recommend checking with the driver on items that may have been replaced that they didn’t know of example windshield wipers, even though they are on the replacement list. They were both brand new as I replaced them on a road trip recently Just FYI

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service