Valvoline Instant Oil Change

Reviews

• AW

  Ambur Walker

  3 days ago
  5.0
  Great service. I was a first time customer visiting super early in the morning. Aaron was very welcoming, knowledgeable, and attentive. He gave me all my options without trying to upsell me which I encounter often as a woman. Giovanny and Miguel were also great helps for my service today. I will definitely return!
• LJ

  Leeanne Jilek

  Apr 21, 2026
  5.0
  Great service from Francisco, Ana and Martín. Didn’t have to wait long and they did all the checks they needed to do. Francisco gave the recommendations and information for things parts that need to be replaced. Will be coming back for any future oil changes and replacements.
• AT

  Ashley Tackman

  Apr 18, 2026
  5.0
  Craig and Jaime were fricken’ awesome and so very helpful. Changed my headlight, my battery, oil, and were very supportive and understanding while I do have a bit of an older car (Bessie is her name). We will be back soon even if I am moving 3 hours way and would recommend anyone to this location. All in all, awesome team and awesome experience. Thank y’all for making my weekend! Bessie and I appreciate you so much!
• DC

  Dehice Chavez

  Apr 14, 2026
  2.0
  I want to start off by saying as a woman of color in a male dominated field I do not like calling women rude but this manager was a bit rude she was like are you here for an oil change and I said yes and she got mad and was like what are you here for then with a lot of attitude and I said oil change first thing that irked me secondly the guy that helped me was new he was being trained he was sweet and professional but he also overlooked that I needed my tires rotated so when the manager asked for feedback she offered to do it I said no I’m going elsewhere because the trust was lost but she didn’t seem to understand that at 5k miles you need to rotate them it helps with braking and to preserve tires and it’s dangerous that that wasn’t told to me. She also rolled her eyes when I asked for a new sticker it was saying to come back at 3k miles not 5k. Again I’m happy with the guy that helped me but the manager should train them properly she just kept saying the tech said I didn’t need my tires rotated.
• KL

  Krissy Heart Lovingwood

  Apr 3, 2026
  5.0
  I had such a great experience at the Valvoline location in Long Beach! Thank you Hector, Felix, Martin, Anna , Elliott and Francisco! From the moment I pulled in, the team was professional, friendly, and incredibly efficient. They walked me through everything they were doing, didn’t pressure me into unnecessary services, and made sure I was comfortable the entire time. What really stood out was their honesty and attention to detail. It’s not always easy to find mechanics you can trust, but this team made me feel completely confident in the service I was receiving. They worked quickly without cutting corners, and I was in and out in no time. Customer service was top-tier — everyone had a great attitude and genuinely seemed to care. My car is running perfectly, and I’ll definitely be coming back for future services. Highly recommend this location if you’re looking for reliable, trustworthy, and efficient service!

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