Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery Store
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Long Beach.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
3543 East Anaheim Street, Long Beach, CA
90804, United States
Hours
Reviews
4.6
441 reviews
5 stars
361
4 stars
39
3 stars5
2 stars
10
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting their helpfulness and efficiency.
Service Quality
While some customers reported quick and efficient service, others experienced issues with service quality, including improper installations and upselling tactics.
Pricing Concerns
Several reviews mentioned dissatisfaction with pricing, describing it as expensive or feeling like a scam, particularly regarding upselling and additional services.
Management Issues
There were complaints about rude or unprofessional behavior from management, which negatively impacted customer experiences.
Overall Experience
Despite mixed reviews, many customers expressed a willingness to return due to positive interactions with staff and the convenience of service.
- JCJoseph CatanzariteJan 5, 20264.0I needed an oil change at the last minute as I was leaving for a long road trip the next day. The oil change was quick, and efficient, no waiting, with no appointment. The workers were courteous and personable. I purchased a new engine air filter, which they installed, but later discovered that the gasket was improperly seated and did not make a good seal, so I had to re-install it myself. I’d still recommend this shop, and I would go back next time I need an oil change in a hurry.
- KMKyeria MorganDec 9, 20251.0I'm not one to write reviews especially not bad ones, however I'm so disappointed with this location and Valvoline as a whole honesty. I went for an oil change the end of October and was talked into a tire rotation which is whatever. During the precheck they do I was told my battery was reading as bad and needed to be replaced. They said you can get it here and we offer a 3-year warranty and I told them that I know about the warranty because I got a battery at another location less than 2 years ago so it's actually still under warranty, but they said it will be in the system and I can go to any location. The tech then said they would take a look and talk to the manager. After the service was complete another tech asked if there was anything else I needed and I mentioned I was told about needing a new battery. The 2nd tech then said they would check with the manager, they were told "oh no she doesn't need a new battery, and they just cleaned something and said it was good. I felt they were either trying to scam me into buying a new battery I didn't actually need, or they knew I needed a new battery but weren't trying to honor the warranty. Well surprise it was the second option as exactly one month later my car wouldn't start, I had to get it jumped multiple times in order to take it to a second location in LB to get my replacement as I didn't trust this location. I was told well this is your replacement so if you have an issue, you're on your own. A legit week later my car wouldn't start, and I had to take to another mechanic after another week when they had an opening as I absolutely was not going back to any Valvoline location. I was told some cable or connectors needed to be replaced, something the tech would've seen when checking my battery and for sure when replacing the battery, but they didn't say anything. And to top it all off while I'm dealing with my car now being without my car and being repaired, I am charged again on 12/3 from the 10/24 service. When I call, they tell me it was some sort of glitch that authorized customers from this location from that day but should fall off. So, I absolutely won't return and honestly wouldn't recommend to anyone. I will say the staff was friendly however that's as far as the positives go.
- TDT DominguezDec 1, 20255.0The team are exceptional. Like synchronized swimmers from the moment you start to pull in til they guide you out of the bay. Friendly, knowledgeable, efficient and helpful team members- They've definitely made me a repeat customer.
- CHColby HunsakerNov 1, 20255.0Ricardo was the most professional and nice customer relations worker ever! He made the whole process so quick and easy - answered every question I had (which were a lot lol) expertly! He has definitely sold a customer for life!
- LOLarry OlivaresOct 21, 20255.0Great service!! The whole crew working there was amazing. Would definitely recommend for oil change and service!
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer?
Valvoline Instant Oil Change provides quick and easy preventive vehicle maintenance services, including 15-minute, stay-in-your-car oil changes and a wide range of maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located?
The business is located at 3543 East Anaheim Street, Long Beach, CA 90804, USA.
What are the operating hours of Valvoline Instant Oil Change?
The business is open Monday through Saturday from 7:00 AM to 6:00 PM, and on Sundays from 7:30 AM to 6:00 PM.
Is Valvoline Instant Oil Change open on public holidays?
Valvoline Instant Oil Change is closed on certain holidays, including November 27, 2025, and December 25, 2025.
Does Valvoline Instant Oil Change require appointments?
No, appointments are not required for services at Valvoline Instant Oil Change.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept credit cards, debit cards, and mobile NFC payments.
What nearby car wash options are available around Valvoline Instant Oil Change?
Nearby car wash options include Crystal Auto Spa and Coastline Express Car Wash, where customers can get their vehicles cleaned before or after maintenance services.
Are there any nearby fitness centers where customers can work out while waiting?
Yes, customers can visit First Step Fitness or Elemental Fitness nearby for gym and fitness activities while their vehicle is being serviced.
Can customers visit any nearby cafes or bars after their vehicle service?
Customers can enjoy nearby spots such as Set Forth Coffee for a cafe experience, or unwind at The Bamboo Club or Tidal Bay Beach Bar after their visit.
How can nearby businesses like Hirsch Pipe & Supply and Loma Street Market complement a visit to Valvoline Instant Oil Change?
Customers can conveniently shop for plumbing supplies at Hirsch Pipe & Supply or groceries at Loma Street Market as part of their trip when servicing their vehicle at Valvoline Instant Oil Change.