Business Details
About
Car Rental AgencyNational Car Rental
Skip the counter when you rent a car with National in Long Beach. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Long Beach today!
Location
Hours
Reviews
4.4
171 reviews
5 stars
124
4 stars
17
3 stars
11
2 stars
5
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service; while some employees received praise for being friendly and helpful, others were reported as rude and unaccommodating.
Location Experience
The Long Beach location has been described as inconsistent, with some customers having excellent experiences while others faced significant issues, particularly with vehicle availability and service.
Vehicle Quality
Many customers noted that the vehicles were clean and well-maintained, although there were occasional complaints about specific vehicle issues.
Efficiency
Several reviews highlighted the quick and efficient service during pickup and drop-off, although some customers experienced delays and poor communication.
- MLMercedes LoperenaDec 28, 20251.0While waiting in line with other customers, one person on the counter and while another person came, she took her sweet time taking a customer. One customer went to the counter and the guy there was busy on his phone and did not acknowledge him at all. Deplorable customer service at this National location. Our car was not ready as it had just been returned and we had to wait quite a while for it to be ready. This was time that was wasted from our vacation in San Diego. I will not recommend this company for the lack of customer support and attention. The car we got had a screen that was extremely dark and thus it was useless as a navigation tool.
- KMKyle MainDec 6, 20255.0These guys do a great job in Long Beach, CA
- LLLaydee LeiLaniNov 18, 20255.0I've had nothing but good experiences every time i rent with national. Will recommend. The Long Beach location accommodated my Executive status even though they don't have the Emerald Aisle.
- AKAlexey KozinetsNov 8, 20255.0Good rental company, easy pick up/drop off. Keep in mind that they close at 10 pm, so in case if your flight is delayed you will have to manage your transportation yourself.
- LMLuis MoyaNov 2, 20255.0Jose at National is outstanding! I have rented at National LGB 3-4 times per month over the past year. One of the reasons I choose to fly into Long Beach is the consistently smooth and fast rental experience you get when Jose is working. Jose is always welcoming, professional, and gets you on your way quickly. When Jose is there, you know the experience will be excellent! I wish more employees at the National booth followed his example, others are noticeably less friendly and accommodating.
Frequently Asked Questions About National Car Rental
What are the operating hours of National Car Rental in Long Beach?
National Car Rental in Long Beach is open daily from 7:00 AM to 10:00 PM.
Where is National Car Rental located in Long Beach?
It is located at 4100 E Donald Douglas Dr, Long Beach, CA 90808, USA.
What services does National Car Rental offer?
They offer car rental services including economy and luxury cars, as well as airport pick-up.
How can I book a car rental with National Car Rental in Long Beach?
You can make a reservation online at their website or manage your rental through the National app using the Emerald Club program.
What payment methods are accepted by National Car Rental in Long Beach?
They accept American Express, Cash, Check, Discover, MasterCard and Visa.
Does National Car Rental offer any special discounts?
Yes, they offer special discounts, and active military members can receive discounts as well.
Is National Car Rental in Long Beach owned by women?
Yes, this location is owned by women.
What other car rental agencies are located near National Car Rental in Long Beach?
Nearby car rental agencies include Budget Rent A Car, Avis Rent A Car, Alamo Rent A Car, Hertz, and Enterprise Rent-A-Car.
What airport-related services or locations are near National Car Rental in Long Beach?
Nearby airport-related places include Delta Air Lines terminal, Long Beach Airport Rideshare Pickup, Johnny's California Shuttles, American Airlines terminal, City of Long Beach Airport, Hawaiian Airlines, Southwest Airlines, and Long Beach Airport Valet parking.
Are there nearby cafes or restaurants to visit before or after renting a car?
Yes, nearby eateries include Little Brass Café Express, Daugherty's Cafe, Boathouse on the Bay, and The Boathouse where customers can enjoy a meal or coffee.