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National Car Rental

4.4
(176 reviews)

Business Details

4100 E Donald Douglas Dr, Long Beach, CA
90808, United States
(833) 740-1719

About

Car Rental AgencyNational Car Rental
Skip the counter when you rent a car with National in Long Beach. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Long Beach today!

Location

National Car Rental
4100 E Donald Douglas Dr, Long Beach, CA
90808, United States

Hours

Reviews

4.4
176 reviews
5 stars
128
4 stars
17
3 stars
11
2 stars
6
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their friendliness and efficiency, others were reported as rude and unhelpful.

Rental Process

The rental process is generally quick and easy, but some customers experienced delays and issues with vehicle availability.

Vehicle Quality

Most customers found the vehicles to be clean and well-maintained, although there were occasional complaints about specific vehicle issues.

Location Issues

The Long Beach location has been criticized for not having the Emerald Aisle feature and for inconsistent service, leading to frustration among frequent renters.
  • CC
    Carlos Castillo
    Feb 11, 2026
    2.0
    Yeah went to get their the car rental and she said it wasn't ready so we canceled it because we waited so long and I said we canceled it and she said what ever the black lady so I guess we not renting their no more because of her and she had a attitude too
  • ND
    Nick DeMarco
    Feb 8, 2026
    5.0
    The team members at the Long Beach airport National rental were all great. Quick getting car rented and quick on the return. Super experience. Great location to get in and out of. Highly recommended.
  • ES
    Erik Soderberg
    Jan 31, 2026
    5.0
    I have been using the Emerald Aisle for years and have always had a great experience. Thanks National!
  • ES
    Eugene Sumagang
    Jan 30, 2026
    5.0
    Most other National rental spots you just grab your car and check out at the gates. Here you have to wait to be serviced. Depending on the time it could take a bit to get your car but the customer service here is spot on. Shout out Jose for your excellent customer service.
  • ML
    Mercedes Loperena
    Dec 28, 2025
    1.0
    While waiting in line with other customers, one person on the counter and while another person came, she took her sweet time taking a customer. One customer went to the counter and the guy there was busy on his phone and did not acknowledge him at all. Deplorable customer service at this National location. Our car was not ready as it had just been returned and we had to wait quite a while for it to be ready. This was time that was wasted from our vacation in San Diego. I will not recommend this company for the lack of customer support and attention. The car we got had a screen that was extremely dark and thus it was useless as a navigation tool.

Frequently Asked Questions About National Car Rental

What are the operating hours of National Car Rental in Long Beach?

National Car Rental in Long Beach is open daily from 7:00 AM to 10:00 PM.

Where is National Car Rental located in Long Beach?

It is located at 4100 E Donald Douglas Dr, Long Beach, CA 90808, USA.

Brand Certified Facts from National Car Rental

This information is certified by National Car Rental and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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