Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Long Beach, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Long Beach location today.
Location
Hours
Reviews
4.2
481 reviews
5 stars
342
4 stars
48
3 stars
15
2 stars
9
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude behavior and poor communication.
Availability Issues
Frequent complaints about unavailability of reserved cars, leading to long wait times and customer frustration.
Check-in Process
Check-in and check-out processes were noted as smooth by some, but others experienced significant delays and confusion.
Staff Performance
While many customers appreciated the professionalism and attentiveness of certain staff members, others highlighted issues with specific employees.
Location Challenges
Customers found the location difficult to navigate, particularly regarding signage for returns and the entrance.
- EAelwin aguilarJan 7, 20265.0I want to thank the staff at Downtown Long Beach for the great costumer service. They got me in the vehicle I needed for a family trip and the whole process was quick and easy . Thank you and happy new year !
- VSVadim SJan 2, 20261.0Worst experience ever! No signs outside only inside the garage. Nobody answers the phone, and there’s no one in the office. First I spent 40 minutes trying to find the entrance, and now I’ve been waiting for half an hour for someone to show up at the office so I can return the damn key to the damn car! Who the hell thought this was a good way to organize the system?!?
- ASAlena SteigerDec 29, 20251.0We booked online and got a confirmation, but when we arrived they told us there is no car available and we need to wait like 4 hours. Do not recommend booking here!
- HPHitu PatelDec 24, 20255.0Great experience renting from the Enterprise location on Ocean Blvd in downtown Long Beach. The Honda minivan was new, had low mileage, was very clean, and was well-maintained. The manager called us the day before to confirm what we were looking for, which we really appreciated. When we arrived, we were able to choose between two vans and got exactly what we wanted. She went out of her way to make sure everything was right, and the staff delivered excellent customer service. Check-in and check-out were smooth and hassle-free. Overall, a top-notch rental experience. Highly recommend this location.
- MKMiss KarissDec 5, 20251.0Super rude. Bad customer service, not a fan of enterprise always a hassle with them. One guy working, do not come to this location super inconvenient. AVIS all the way!!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Downtown Long Beach?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
Where is Enterprise Rent-A-Car located in Long Beach?
The Enterprise Rent-A-Car location is at 111 W Ocean Blvd, Ste 115, Downtown Long Beach, CA 90802.
What are the business hours for Enterprise Rent-A-Car in Downtown Long Beach?
The location is open Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 8:00 AM to 2:00 PM. It is closed on Sundays.
Can I book a rental car online for Enterprise Rent-A-Car in Long Beach?
Yes, you can reserve your rental car online through their website at https://www.enterprise.com/en/car-rental-locations/us/ca/downtown-long-beach-32df.html
Does Enterprise Rent-A-Car offer any special discounts or deals?
Yes, Enterprise offers great weekend rates and has discounts for active military members. Check their weekend specials page for more details.
What payment options are accepted at Enterprise Rent-A-Car?
Enterprise accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
How can I contact Enterprise Rent-A-Car in Downtown Long Beach?
You can reach them by phone at +1 562-495-1149.
What nearby points of interest can I explore around Enterprise Rent-A-Car in Downtown Long Beach?
Nearby you can visit Melissa Urena & Associates for real estate services, enjoy Mexican cuisine at Armando Tortas Ahogadas, or shop for beverages at The Fast Lane store.
Are there any places nearby where I can get assistance with travel planning or legal services?
Yes, Alpha Starcher-Cruise Planners offers travel planning services nearby, and legal assistance is available at Chammas Jurado PC Abogados de Inmigración and The Law Firm of Bezaire, Ledwitz and Borncamp.
How can nearby transit or local services help me when visiting Enterprise Rent-A-Car in Dowtown Long Beach?
The Downtown Long Beach location is close to various local businesses and services such as financial advisors like Edward Jones and insurance agencies; these can assist with comprehensive planning around your car rental and daily needs.