Enterprise Rent-A-Car

4.2
481 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Long Beach, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Long Beach location today.

Location

Enterprise Rent-A-Car
111 W Ocean Blvd, Long Beach, CA
90802, United States

Hours

Reviews

4.2
481 reviews
5 stars
342
4 stars
48
3 stars
15
2 stars
9
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude behavior and poor communication.

Availability Issues

Frequent complaints about unavailability of reserved cars, leading to long wait times and customer frustration.

Check-in Process

Check-in and check-out processes were noted as smooth by some, but others experienced significant delays and confusion.

Staff Performance

While many customers appreciated the professionalism and attentiveness of certain staff members, others highlighted issues with specific employees.

Location Challenges

Customers found the location difficult to navigate, particularly regarding signage for returns and the entrance.
  • EA
    elwin aguilar
    Jan 7, 2026
    5.0
    I want to thank the staff at Downtown Long Beach for the great costumer service. They got me in the vehicle I needed for a family trip and the whole process was quick and easy . Thank you and happy new year !
  • VS
    Vadim S
    Jan 2, 2026
    1.0
    Worst experience ever! No signs outside only inside the garage. Nobody answers the phone, and there’s no one in the office. First I spent 40 minutes trying to find the entrance, and now I’ve been waiting for half an hour for someone to show up at the office so I can return the damn key to the damn car! Who the hell thought this was a good way to organize the system?!?
  • AS
    Alena Steiger
    Dec 29, 2025
    1.0
    We booked online and got a confirmation, but when we arrived they told us there is no car available and we need to wait like 4 hours. Do not recommend booking here!
  • HP
    Hitu Patel
    Dec 24, 2025
    5.0
    Great experience renting from the Enterprise location on Ocean Blvd in downtown Long Beach. The Honda minivan was new, had low mileage, was very clean, and was well-maintained. The manager called us the day before to confirm what we were looking for, which we really appreciated. When we arrived, we were able to choose between two vans and got exactly what we wanted. She went out of her way to make sure everything was right, and the staff delivered excellent customer service. Check-in and check-out were smooth and hassle-free. Overall, a top-notch rental experience. Highly recommend this location.
  • MK
    Miss Kariss
    Dec 5, 2025
    1.0
    Super rude. Bad customer service, not a fan of enterprise always a hassle with them. One guy working, do not come to this location super inconvenient. AVIS all the way!!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Downtown Long Beach?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

Where is Enterprise Rent-A-Car located in Long Beach?

The Enterprise Rent-A-Car location is at 111 W Ocean Blvd, Ste 115, Downtown Long Beach, CA 90802.