Need a rental car in Long Beach, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Cherry Avenue location today.
Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Vehicle Condition
Several reviews mentioned issues with vehicle cleanliness and maintenance, including unpleasant odors and damage not being properly noted.
Rental Process
Customers appreciated the ease of the rental process, though some experienced long wait times and miscommunication regarding vehicle availability.
Billing Issues
There were multiple complaints about unexpected charges and difficulties in resolving billing disputes, leading to frustration among customers.
SJ
Scott Johnson
Dec 17, 2025
5.0
Mike gold and Angelina awesome team easy and 💯 happy and be returning with another family to buy another vehicle merry Christmas to you and your team 😀 😊
DS
David Smith
Dec 5, 2025
5.0
visiting from out of state, my vehicle was involved in hit and run, Enterprise was very helpful getting me into a rent for remainder if my stay.Tganks again
AG
Alberto Guevara
Nov 25, 2025
5.0
Tons of cars and friendly associates!
RM
Rachel Macias
Nov 23, 2025
4.0
I had a bad experience at first and lord knows its been a streasfull couple of weeks but your staff has been extremely helpful and amazing!! You better treat those great people right and potentially a raise because they're so awesome!
Honestly only giving them a one star because I'm genuinely appalled. Rented my first car here on Tuesday 11/18. When I first got the car it reeked of bleach. I thought it was weird but assumed the smell would go away eventually. The smell did indeed get less strong but as the bleach smell faded what was trying to be covered up began to smell again. Turns out the front seat may have been previously peed on because it smelled of urine. I got a little closer to smell and confirm it was indeed urine. My sweater also had a faint smell so I had to wash that as well. For a whole week I was driving while sitting on a peed seat. I'm genuinely disgusted
SS
Shasha
Sep 16, 2025
5.0
I was already going to give this place a 5 star review because Mike made everything extremely easy including calling me for pickups and drop offs to the body shop. I forgot my wallet in the rental and Mike really went out of his way to contact the new renter and locate my wallet extremely quick. Very grateful!