Auto Repair ShopBrake ShopSmog Inspection StationTransmission ShopAuto Air Conditioning Service
We are a highly-trained team of technicians at ACA Automotive in Long Beach, CA. People who’ve experienced our top-notch customer service and unmatched auto repair skills won’t trust their vehicles to anyone else. We perform a full range of services from routine maintenance to complex engine repairs. Stop in and meet our team that is as talented as they are friendly.
Many customers praised the friendly and professional staff, highlighting their helpfulness and communication throughout the service process.
Efficiency
Several reviews noted the quick turnaround times for services, including smog checks and repairs, with many customers expressing satisfaction with being in and out promptly.
Honesty and Integrity
While many customers appreciated the honesty regarding necessary repairs, some expressed concerns about upselling and transparency in pricing, indicating mixed experiences.
Quality of Work
Most reviews reflected satisfaction with the quality of repairs and services provided, although a few customers reported issues with the condition of their vehicles upon return.
Mixed Experiences
There were a few negative experiences reported, particularly regarding customer service interactions and handling of specific repairs, suggesting inconsistency in service quality.
LS
Lisa Sackie
5 days ago
5.0
Excellent customer service all around
The customer service team is extremely pleasant, efficient and well-versed in all matters of your vehicle. Never have tried to upsell anything to me and that speaks volumes.
PP
Paule-Marie
5 days ago
5.0
I came here for a smog inspection. I called prior and the guy was really pleasant and said no appointment was needed. When I arrived, I was greeted promptly and filled out the necessary paperwork. I was told the wait would be 45 min to 1 hour but they were done in about 30 minutes. They do a wide range of services there so I will definitely be returning. Thank you!!
CP
Cathy Perriman
Feb 13, 2026
5.0
Adam and his staff are outstanding! So appreciative of their professionalism, courtesy and thorough service. We were given our quote upon bringing the car in and we were contacted regarding a recommendation which we gave our approval. There were a couple of things we thought might need to be dealt with, but we were assured that those things did not need to be done at this time. I appreciated the honesty and follow ups we received during the day. I would highly recommend this business!
SH
Scott Henning
Feb 11, 2026
3.0
I’ve only had good experiences here until this time. TLDR the work done is what I asked for and seems to be quality. This review is about the condition of my car when I got it back.
I went here to get my rear brakes replaced. When I got the card back I noticed my wheel lock was in my cup holder. It’s normally stored with the spare tire in the trunk. I went to put it back and everything I had in my trunk was clearly just thrown back in. I have a beach chair with a bunch of beach stuff stored in the pocket of the back chair. All the items were strewn around my trunk. So when I got my car back I basically had to put everything back where it was. Not a huge deal that’s why I didn’t say anything.
However, I left ACA to go to store and when I came back out I noticed a dent in my hood along with some dark scuff marks. It looks like a tool/air gun was “placed” (dropped) on my hood. Such a bummer.
So not only did I have to put my car stuff back together now I have a new dent.
Again, I’ve only had good experiences here until this point. The work done seems to be done right. It was maybe just a tired employee that was ready to be done for the day 😞
AJ
Andrew Johansen
Feb 5, 2026
1.0
ACA in my opinion are not completely honest with the work to be done. They will tell you what they think is the problem and tell you they can start there with the unnecessary work, which was over priced at over 5000. Also, They never put this suggested work down in the report. Makes you wonder about their honesty and integrity. 🤔
So I paid the 190 for partial diagnosis and towed my vehicle somewhere else for a second opinion. The other repair shop had my engine work quote at 1700 in total. .. If you want to save money, Please, get a second quote!
ACA Automotive offers a full range of services from routine maintenance to complex engine repairs, including brake services, transmission repairs, oil changes, smog inspections, tire services, wheel alignment, diesel engine repair, and auto air conditioning services.
Where is ACA Automotive located?
ACA Automotive is located at 5101 E Willow St, Long Beach, CA 90815, United States.
What are the operating hours of ACA Automotive?
ACA Automotive is open Monday through Friday from 8:00 AM to 5:30 PM. It is closed on Saturdays and Sundays.
How can I make an appointment at ACA Automotive?
You can schedule an appointment by visiting https://acaauto.com/schedule/.
Does ACA Automotive have wheelchair accessible facilities?
Yes, ACA Automotive has a wheelchair accessible entrance, parking, and restroom facilities.
What payment methods are accepted at ACA Automotive?
ACA Automotive accepts debit cards, credit cards, and mobile NFC payments. Cash-only payments are not required.
Is onsite parking available at ACA Automotive?
Yes, onsite parking is available for customers at ACA Automotive.
Which nearby places can I visit after my service at ACA Automotive?
After your visit to ACA Automotive, you can enjoy a meal at Awesome Sushi, a popular Japanese restaurant nearby, or relax at The Villa Pool, a nearby swimming pool facility.
Are there nearby transportation options around ACA Automotive?
Yes, CNG Car Rental Long Beach is nearby, providing travel options for customers who need vehicle rental services.
What nearby medical facilities are close to ACA Automotive?
Nearby medical facilities include Advanced Medical Management, Long Beach Physical Therapy, and Select Physical Therapy, which can be convenient if you need medical attention before or after your appointment.
Brand Certified Facts from ACA Automotive
This information is certified by ACA Automotive and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: