Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Crystal and Yolanda for their exceptional service.
Service Quality
While some reviews commended the thoroughness of the car wash, others reported issues with equipment malfunction and unsatisfactory cleaning results.
Membership Issues
Several customers expressed frustration with membership billing practices and difficulties in canceling subscriptions, indicating a lack of transparency.
Management Changes
Feedback suggests a decline in service quality following recent management changes, with multiple customers noting dissatisfaction with the current operations.
Promotions and Pricing
Customers appreciated the promotional deals and affordability of the services, although some felt the pricing was high given the service quality.