Enterprise Rent-A-Car

Reviews

• RR

  Roberto

  Apr 7, 2026
  5.0
  Again, the best car rental entity
• JM

  Jennifer Martinez

  Feb 20, 2026
  5.0
  I had an incredible experience with Kyle at the Lincoln Enterprise Rental Car location. He was patient, kind, understanding, and genuinely helpful throughout the entire process. It’s been years since I’ve received this level of customer service. He made everything smooth, stress-free, and welcoming from start to finish. Because of Kyle, this will be the only place I rent from going forward. Highly recommend!
• AA

  Alexandria

  Feb 3, 2026
  5.0
  Great environment here and plenty of car options! I was helped out by Todd amazing service 10/10 will be back!
• ME

  Michelle Estrada

  Jan 6, 2026
  1.0
  The car was filthy inside and out. French fries and sunflower seed shells were littered about. The customer service person asked for my car insurance, which has never happened before. She also asked for my place of employment, which has also never happened before. I asked why and she said "it's policy," but failed to prody said policy. We will never rent from Enterprise again.
• BM

  Brandon Masters

  Dec 2, 2025
  1.0
  Poorly run. During pickup, told by front desk manager that she was on lunch and that someone would be available in 15 minutes to assist. Promised a vehicle but upon arrival, vehicle wasn’t there - instead - advised by the manager, Angela, to rent a bigger vehicle on grounds - at a higher cost. The management team seems very inadequate for such a large corporation. Won’t be visiting any enterprise rentals in the future after the awful experience and terrible customer service.

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